7. If any of the conditions specified in paragraphs 5 and 6 is not fulfilled, the person accepting the
complaint has the right to refuse to accept the device for repair.
8. The choice of the method of removing the defect belongs to the guarantor, who may repair the
item by repairing it, replacing the defective part or replacing the goods. Regardless of the way of
removing the defect, the warranty will be prolonged by the total time of processing the complaint.
9. The guarantor through an authorized service center will respond to claims submitted by the
complainant within 14 days, and the removal of defects in the case of its qualification for free
warranty service will take place no later than 30 days from the date of filing a complaint. Out-of-
warranty repairs (against payment) are carried out on the basis of individual arrangements with the
service facility.
10. The rights under the warranty do not include the right of the buyer to claim reimbursement of
lost profits and costs incurred in connection with the defects of the item. The warranty does not
cover cases of random damage independent of operating conditions such as flood, fire, etc.
11. The warranty does not cover damage resulting from improper installation or use of the
equipment contrary to the manual.
12. The warranty does not cover damage caused by
a) operations connected with installation, commissioning, maintenance - provided in the operating
manual - which the user of the equipment is obliged to perform on his own and at his own expense,
b) damages resulting from improper installation or operation of the equipment, caused by using the
device in a manner inconsistent with the user's manual or intended use
c) Damages resulting from using the fuel mixture inconsistent with the operating manual,
d) damages caused by the user as a result of improper storage, transportation, improperly
performed maintenance and repair actions; caused by operating or storing the device in extremely
adverse conditions, i.e. high humidity, dust, negative or too high ambient temperature
e) damages of things resulting from natural wear and tear as a consequence of using things during
their proper exploitation, including damages of paint coats,
f) damages done to batteries as a result of their incorrect use, storage and charging,
g) damages that result from: supplying the high-pressure device with contaminated water
13. parts and materials not covered by the warranty protection and the wear of which is natural
consequence of work:
(a) operating components, e.g.: knives, discs, cutting bars, vee heads, filters, starter cables, drive
cables, spark plugs, bulbs, road wheels, clutch drums and jaws, clutches and friction wheels, drive
belts, safety screws, collection and scraper brushes, filters,
(b) engine components: cylinders, pistons, rings, crankshaft, bearings, pan, carburetor
diaphragms, pump seals, O-rings, valves,
c) transmission/gearbox components: gears, chains, hydraulic pumps,
d) other components: knife hubs, safety wedges, shock absorbers, bearings, pan, gears, overload
fuses, carbon brushes, control linkages and cables, seals,
e) items not specifically mentioned in this warranty card that are subject to obvious wear and tear
during operation.
14. The user may not claim repair of damaged equipment at the place of use, even if the
equipment is covered by warranty service.
15. The user loses rights under the guarantee if it is found that the user makes any structural
changes, attempts to carry out independent repairs and adjustments not provided for in the
operation manual, fails to carry out operation and maintenance checks which the user is obliged to
according to the provisions of the operation manual, uses unsuitable spare parts and
consumables.
The buyer/user is obliged to document warranty inspections and other servicing.