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GENERAL GUARANTEE
All products are subject to accurate testing and are
covered by warranty for 24 months from the date of
purchase, documented by invoice or purchase receipt
that will be presented to authorized technicians. If the
document does not show up, it will be invalidate the
right of the owner of the appliance. Warranty means
the replacement or repair of parts of the appliance
that are defective at source due to manufacturing
faults.
1. Warranty covering manufacturing defects and
defects in material declines:
- for unauthorized personnel work;
- for damage caused by transport or for causes not
attributable to the manufacturer;
- for incorrect installation;
- for incorrect electrical connection;
- for periodic maintenance not performed;
- for outdoor accidents (lightning, floods, etc ...);
- for incorrect use and maintenance.
2. Complete replacement of the machine can only
take place following the unquestionable decision by
the manufacturer in special cases
3. The Company declares no responsibility for
any damage that may, directly or indirectly, result
in persons, things or animals as a result of non-
observance of the instructions in the Instructions
book and in particular concerning the installation,
use and maintenance of the appliance.
GUARANTEE LIMITATIONS
Limited Warranty covers manufacturing defects,
provided that the product has not been damaged
by improper use, improper handling, incorrect
connection, tampering, and installation errors. The
following components are covered by a twelve
months warranty:
- combustion burners;
- resistance.
They are not covered by warranty:
- the glass of the door;
- general gasket and fiber door;
- painting;
- tiles;
- the remote control
- Internal sides
- Any damage caused by inadequate installation and
/ or shortages of the consumer.
The images are purely indicative and may not match
the reality of the product. Pictures are only examplary
and they are needed to understand how the product
works.
This warranty excludes all the malfunctions and/or
damage to equipment which
is due to the following causes:
• damage caused by transport and/or movement
• all the parts resulting as faulty due to negligence
or carelessness during use, wrong maintenance,
installation non-compliant with manufacturer
specifications (always refer to the installation and use
manual of the equipment)
• wrong dimensioning compared to use or faulty
installation, i.e. non-implementation of the measures
necessary to guarantee execution to standard
• improper overheating of the equipment, i.e. use
of fuel incompatible with the types and quantities
indicated on the instructions supplied
• further damage caused by wrong user interventions
in an attempt to resolve the initial fault
• aggravated damage caused by further use of the
equipment by the user once the defect is noticed
• in the presence of possible corrosion, scale or
breakages caused by stray
current, condensate, aggression or acidity of the water,
descaling treatments carried out incorrectly, no water,
sludge or limescale deposits
• inefficiency of the chimneys, flues, or parts of the
system on which the equipment depends
• damage caused by tampering with the equipment,
atmospheric agents, natural disasters, vandalism,
electrical discharges, fire, faulty electrical and/or
hydraulic system
• Lack of annual maintenance of the Thermostove, by
an authorised technician or qualified staff, will cause
loss of warranty.
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