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Kaleidescape Part No. 101-0105-00 Rev 5
Page 116
Kaleidescape Premiere Line Installation Guide
Troubleshooting Amber Lights
The front panel
glows when power is
applied, but turns off
after a couple
minutes.
1. The front panel lights
are turned off in the
browser interface.
Open the browser interface from a computer on the
same local subnet and access the
SETTINGS
>
Components
page. Check the drop-down menu for
the front panel lights and choose the new intensity.
2. The component may be
resetting excessively.
If the behavior repeats every few minutes, the
component is likely resetting excessively. Check the
integrity of the power source. If the behavior
continues, unplug the power cord immediately and
contact an authorized Kaleidescape dealer or
Kaleidescape Technical Support.
Problem
Probable Cause
Solution
Front panel glows
amber, and the
network link and
activity status lights
are not on.
Component is not
connected to network.
• Verify that Ethernet cables are properly
terminated. Check that correct connector is
used with the cable type (stranded or solid
conductor).
• Verify that Ethernet cables are connected to a
switch.
• Check that the router and switch are turned on
and functioning properly.
• Check that there are available addresses on
the DHCP server.
Front panel
alternates between
amber glow and
blue glow.
Intermittent network
connectivity problem.
• Verify that Ethernet cables are properly
terminated. Check that correct connector is
used with the cable type (stranded or solid
conductor).
• Check that the router and switch are
functioning properly.
• Check that there are no duplicate IP
addresses on the local subnet.
Problem
Probable Cause
Solution