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After-sales service
In the event of faults and repairs that you cannot rectify yourself,
please use our after-sales service.
You can find the addresses in the after-sales service directory.
Note:
You will be charged for calling the after-sales service
regarding an operating error.
When contacting the after-sales service, please specify the E-
number and FD number.
You can find these on the rating plate behind the appliance
door on the left-hand bottom edge.
Test dishes
Test dishes tested to standard EN 50304/EN 60350 (2009)
and IEC 60350. Please note the information in the tables about
preheating.
E no.
FD no.
Baking
Shelf posi-
tion
Operating
mode
Temperature
in °C
Baking time in
minutes
Piped cookies
2
%
160
170*
20
25
1
~
140
150*
15 - 25
1 + 3
~
140
150*
20
30
Small cakes (20 per tray)
2
%
160
170**
20
30
1
~
150 - 160**
20
30
1 + 3
~
140
150**
30 - 40
Hot water sponge cake
2
%
160
170*
25 - 35
1
~
150 - 160*
25 - 35
Double crust apple pie (tinplate tins next to one another,
fig. A)
1
}
160
170
65 - 75
Double crust apple pie (black tins placed diagonally across
from each other, fig. B)
1 + 3
~
170
180
60 - 70
* Preheat oven
** Preheat for 10 minutes
$
%
Grilling
Shelf position
Operating mode Temperature
in °C
Grilling time in
minutes
Toast (universal pan + wire rack)
3 + 4
š
275*
1 - 2
Beef steaks, x 12 (universal pan + wire rack)
3 + 4
š
275
20
25**
* Preheat for 10 minutes
** Turn after
Z
of the time
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