9 Maintenance
76
9.5
Troubleshooting
9.5.1
Solving a problem with the device status LED
9.5.2
Solving a problem without a warning or error message with the device status
LED
Device sta-
tus LED
Analog out-
put AO1
Digital outputs
DO1/DO2/DO3
Displayed
message
Meaning
Measure
Off
0 mA
Low signal status PWRFAIL
The voltage supply
is too low.
•
Make sure that the volt-
age supply is between
DC 18 and 36 V.
•
If the problem arises
again, contact the man-
ufacturer
The device is not
working.
Off
0 mA
Not switched
-
The device is not
supplied with pow-
er.
•
Check connection
•
Check the installation's
fuse and replace if nec-
essary
•
Check that the sys-
tem's switch-off device
is deactivated
•
Check that the voltage
supply is working cor-
rectly
Device sta-
tus LED
Analog out-
put AO1
Digital outputs
DO1/DO2/DO3
Problem
Measure
Regardless of
the color
4 to 20 mA
Depending on
switching thresh-
olds or switched
a
Unable to access
the parameters
menus and test
menu
•
Check the position of the selection
switch to lock or unlock the CONFIRM
key,
switch to lock or unlock the CONFIRM
key ", page 27
Regardless of
the color
0 mA
Depending on the
switching thresh-
olds or switched
The current output
emits a 0 mA cur-
rent.
•
Check the current output's connection
•
Check the installation's fuse and re-
place if necessary
•
Check the position of the sink/source
selection switch,
see
chapter 7.3.5 "Connection for the cur-
rent output AO1", page 29
•
If the problem arises again, contact
the manufacturer.
The current output
emits a signal be-
tween 0 and 4 mA.
•
Switch the device's power supply off
and on.
•
If the problem arises again, contact
the manufacturer.
Regardless of
the color
4 mA
Depending on the
switching thresh-
olds or switched
The current output
emits a 4 mA sig-
nal, regardless of
the flow rate dis-
played.
•
Check the settings for the current out-
put,
see chapter 8.6.6 "Configuring