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Important:
The Clapper Plus® must be insured if its returned —
Joseph Enterprises cannot assume any responsibility
for loss or damage to uninsured shipments. A copy
of the sales receipt or other proof of purchase MUST
be enclosed with the returned merchandise to qualify
under the terms of the warranty(please do not send
the original document). If you fail to include the proof
of purchase date, the cost of service in effect at the time
of return will be charged. Please enclose information
regarding the nature of the problem, as well as name,
address, city, state and zip code. The product should
be carefully packaged to protect against mishandling
during shipment.