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Table 4: Launch Issues Troubleshooting Information
Problem
Resolution
When I install the SSL key
or certificate, I receive the
message
Error Saving SSL
Settings
.
Reason
When an SSL key or certificate is very corrupted, the SSL page
detects it and alerts you to the corrupted key or certificate.
However, if the corruption is minor, for example, an extra space
was copied while installing the certificate or a character was missed,
the UI does not detect the problem and allows the corrupted key
or certificate to be saved. The server detects the error and returns
the
Error Saving SSL Settings
message. While this correctly
prevents the bad key or certificate from being used, it does not
inform you as to the source of the problem.
Resolution
In this case, reinstall the SSL key or certificate as described in the
Mobile Access Portal Gateway Network and IT Guidance Technical
Bulletin (LIT-12012015)
.
When I connect a MAP
Gateway to an LC IOM, it
does not power on.
Reason
The MAP Gateway requires an external power supply. The LC
IOM2723, IOM3733, and IOM3723 only have a 4 pin plug terminal
that does not provide power.
Resolution
• Connect the MAP gateway through the SA or FC bus when
connecting the IOM to a field controller.
• Use an external power source for any MAP Gateway that you
are connecting to the IOM.
Accessories (Order Separately)
Table 5: Accessories
Product Code Number
Description
TL-PWRKIT-0A
MAP 120VAC Power Supply for
North America only
TL-PWRKIT-0D
MAP Universal Power Supply for non-North America Markets
MP-STAKIT-0H
Stationary Mounting Cradle Kit - includes mounting bracket, field
bus adapter, and AC power supply.
North America only
.
MP-PRTKIT-0P
Portable Kit - includes RJ-12 cable, shell, and lanyard.
MP-STAKIT-0
Stationary Mounting Cradle only - includes mounting bracket.
MP-STAFBA-0
Field Bus Adapter - RJ-12 to 4-position Terminal Block Adapter.
Used for connecting directly to MS/TP Field Bus.
Technical Specifications
Table 6: MAP Gateway
Product Code
YK-MAP1810-0E:
Extended temperature rated MAP Gateway (Includes
MAP Gateway, field bus adapter and mounting bracket.)
Power Consumption
From SA/FC bus: 15 VDC at 2.7 VA maximum
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Mobile Access Portal Gateway Installation Guide