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© 2016 Johnson Controls, Inc.

Part No. 24-10737-83, Rev. A

SMART Chiller Access Portal (SC-AP) 
Gateway

SC-AP Gateway is a specialized version of the MAP 
Gateway for use with SMART Connected Chillers (SCC).

Access SC Equip cards on Smart Chillers using 
Wi-Fi, Ethernet networks, or cellular modems.

Send chiller data to the cloud for remote storage and 

operations as part of our SCC Solution.

IMPORTANT: 

Save this guide. It contains default 

user name and password information that may be 
needed if you need to reset your SC-AP Gateway to 
factory defaults.

European Single 
Point of Contact:

NA/SA Single Point of 
Contact:

JOHNSON CONTROLS
WESTENDHOF 3
45143 ESSEN
GERMANY

JOHNSON CONTROLS
507 E MICHIGAN ST
MILWAUKEE WI 53202
USA

APAC Single Point of Contact:

JOHNSON CONTROLS
C/O CONTROLS PRODUCT MANAGEMENT
NO. 22 BLOCK D NEW DISTRICT
WUXI JIANGSU PROVINCE 214142
CHINA

QUICK START GUIDE

SMART Chiller 
Access Portal 
Gateway

                                                                                                                                                             

Connect to Remote Services

This step assumes that you have already con-

figured a cellular router or have access to a good Ether-
net network for communications with the data cloud. Go 
to the Wi-Fi client screen in SC-AP. 

a.

If you are using a cellular connection to access the 
chiller communications card go to the SC Equip App 
for your device and navigate to 

Settings

 > 

Wi-Fi 

Client 

and set the Enabled field to On using the 

drop down list.

b.

If you are using an Ethernet connection to access 
the chiller communications card go to the SC Equip 
App for your device and navigate to 

Settings

 > 

Ethernet

 and set the Enabled field to On using the 

drop down list.

c.

Go to 

Settings

 > 

Remote Services

 and Enter the 

Remote Services Credentials (Segway) received via 
email.

d.

The MAP1850 device comes online. If the SC-AP is 
out of date it updates as soon as connected to the 
cloud. This can take 5 to 20 minutes. After updating 
a Disconnect message appears. After 7 minutes the 
SC-AP reboots and is ready for operation.

Refer to the 

Mobile Access Portal Gateway Network and 

IT Guidance Technical Bulletin (LIT-12012015) 

for 

information on Security Certificates.

Use the SC-AP Gateway

Once a data connection appears to be estab-
lished, use the CSD Mobile Application to 

ensure that data is flowing and the connection is healthy.

IMPORTANT: 

Keep your SC-AP Gateway in the 

optional protective shell or stationary cradle with 
which it shipped. These may help protect the unit if it 
is dropped.

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