The zone attribute for zone bypassing must be enabled (see section [002] Zone Attributes, Option
04).
Holdup zones should not be part of bypass groups.
A zone that is manually bypassed via [*][1] will bypass the alarm, fault, and tamper conditions when
DEOL is used.
If a 24-hour zone is bypassed, ensure that the zone is restored or disabled before removing the
bypass.
Troubleshooting
LCD programmable-message keypad:
• Press [*][2] followed by access code if required to view a trouble condition
• The trouble light flashes and the LCD displays the first trouble condition
• Use the scroll keys to view all trouble conditions present on the system
Note:
When additional information is available for a specific trouble condition, a [*] is
displayed. Press the [*] key to view the additional information.
LED and ICON keypads:
• Press [*][2] to view a trouble condition
• The trouble light flashes
• Refer to the trouble summary list below to determine the trouble condition(s) present on the
system
[*][2] Trouble Display
This feature is used to view system troubles. If a trouble is present, the keypad Trouble indicator
illuminates and an audible indication is emitted (two short beeps every 10 seconds, except while in
AC failure). Silence the audible indicator by pressing [#].
Troubles may be viewed while the system is armed or disarmed. The system may be programmed
to show all troubles while armed or only fire troubles. See section [13] option 3 on
The system can be configured to require a user code to view [*][2] system troubles. See section
[023] option 5.
Note:
For UL installations, section [023] option 5 must be ON. When this option is on, trouble
beeps are silenced only after entering then exiting the [*][2] menu.
Note:
For UL installation, section [019] option 2 Latching Trouble must be ON.
Note:
If the wireless fire or CO low battery/tamper troubles are not removed, trouble beeps
restart every 4 hours after being silenced.
To view trouble conditions:
• Press [*][2] to enter the Trouble menu.
• On an LCD keypad, scroll to a trouble type then press [*] to view the specific trouble. The zone
name and trouble condition for each trouble are displayed on the screen.
• On LED/ICON keypads, zone indicator lights illuminate to identify existing trouble types (e.g.,
Zone light 1 represents Service Required trouble type). Press the number key corresponding
to a zone light to view the specific trouble. Lights 1-12 illuminate to indicate the trouble as
follows:
PowerSeries Neo HS2016/HS2016-4/HS3032/HS2064/HS2064 E/HS2128/HS2129 E Alarm Controller Reference
Manual
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