60
TROUBLE SHOOTING GUIDE
BEFORE CALLING FOR SERVICE
This list includes common occurrences that are not the result of a defect in workmanship or materials.
Problem
Possible Cause
Solution
The unit doesn't
work
No power supply
Connect to a power outlet and switch on
Water full indicator flashes
Drain water tank and reset your setting, or
replace the water tank to right place
Room temperature is under
5
℃
or above 35
℃
.
Self-protection is designed to protect the
unit, thus it can't work under such
temperature
Timer function is active.
Deactivate Timer function.
The
dehumidifying
function doesn't
work or the unit
starts up/shuts
down frequently
Is the air filter clogged?
Clean the air filter
Is
the
door/window
opened?
Close the door/window
Is the unit close to any heat
resource?
Remove the unit to a cool place
Is the intake duct or discharge
duct obstructed?
Remove the obstruction from the discharge
duct or intake duct.
Operation is
noisy
Is the unit tilted or unsteady?
Place it on flat ground to achieve less
vibration.
Is the air filter clogged?
Clean the air filter
Error
code
E2
✓
Humidity sensor dampened
or failure.
➢
To clean or replace the humidity sensor.
CL
✓
Display when Room
temperature is below 5°C
（
41°F
）
.
➢
Normal. The compressor stops, and the fan
keeps running.
CH
✓
Display when Room
temperature is above35
℃
（
95°F
）
.
➢
Normal. The compressor stops, and the fan
keeps running.
LO
✓
Display when Room relative
humidity is bellow 20%RH.
➢
Normal. The compressor stops, and the fan
keeps running.
HI
✓
Display when Room relative
humidity is above 95%RH.
➢
Normal. The compressor and the fan keep
running.
