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DSAM Product Family Quick-Start Guide Rev. 001

Appendix B

Customer Services

This chapter describes the customer services available
through JDSU. Topics discussed in this chapter include
the following:

–

“About Our Services” on page 66

–

“Customer Care” on page 66

Содержание Wavetek DSAM-3500B

Страница 1: ...DSAM Product Family Series Wavetek Series Field Meter Quick Start Guide JDSU DSAM 3500B Specs Provided by www AAATesters com...

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Страница 3: ...DSAM Product Family Series Wavetek Series Field Meter Quick Start Guide...

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Страница 5: ...No part of this guide may be reproduced or transmitted elec tronically or otherwise without written permission of the publisher Trademarks JDS Uniphase JDSU and DSAM are trademarks or regis tered trad...

Страница 6: ...at all waste equipment returned is reused recycled or disposed of in an environ mentally friendly manner and in compliance with all appli cable national and international waste legislation It is the r...

Страница 7: ...nce viii Conventions ix Chapter 1 Safety Instructions Important Safety Instructions 2 Meter Safety 2 Battery Safety 3 Battery Power Supply Module Safety 5 Chapter 2 DSAM Meter Operation Product Overvi...

Страница 8: ...Selecting a Configuration Mode 23 General Configuration 25 Language Selection and Local Preferences 25 Measurement Configuration 26 Channel Plan Configuration 26 Access Configuration 28 Using Measure...

Страница 9: ...Data 48 Displaying the Access Browser Menu 48 DSAM Firmware Upgrade Instructions 49 Cloning DSAM Meters 52 Replacing the Lens 53 Appendix A Specifications DSAM Product Family Specifications 56 Power C...

Страница 10: ...Table of Contents vi DSAM Product Family Quick Start Guide Rev 001...

Страница 11: ...v 001 vii About This Guide This chapter describes how to use this guide Topics discussed in this chapter include the following Purpose and Scope on page viii Assumptions on page viii Technical Assista...

Страница 12: ...e rienced users who want to use the DSAM meter effectively and efficiently We are assuming that you have basic computer and mouse track ball experience and are familiar with basic telecommunication co...

Страница 13: ...using our online Technical Assistance Request form at www jdsu com Conventions This guide uses naming conventions and symbols as described in the following tables Europe Africa and Mid East 49 0 7121...

Страница 14: ...exe in the dialog box Variables appear in this typeface Type the new hostname Book references appear in this typeface Refer to Newton s Telecom Dic tionary A vertical bar means or only one option can...

Страница 15: ...eral hazard This symbol represents a risk of electrical shock NOTE This symbol represents a Note indicating related infor mation or tip WARNING Indicates a potentially hazardous situation which if not...

Страница 16: ...About This Guide Conventions xii DSAM Product Family Quick Start Guide Rev 001...

Страница 17: ...t Family Quick Start Guide Rev 001 1 Chapter 1 Safety Instructions This chapter describes DSAM meter Safety Instructions The topics discussed in this chapter are as follows Important Safety Instructio...

Страница 18: ...reduce the risk of fire shock or personal injury and to avoid damage to the DSAM meter 1 Use the meter and its power components only as directed by the instructions in this guide or as directed by oth...

Страница 19: ...e meter only with battery types approved for use by JDSU 2 Do not disassemble or attempt to service the battery 3 Do not place the battery on a conductive surface 4 Do not allow metal objects to touch...

Страница 20: ...30 days or less 20 to 60 C 4 to 140 F Long term storage 90 days or less 20 to 45 C 4 to 113 F Long term storage 1 year 20 to 20 C 4 to 68 F WARNING Do not crush penetrate mutilate or dismember the bat...

Страница 21: ...ly module 1 When powering the meter maintain the secure connection of each power component 2 Use only JDSU specified components to power and conduct measurements with this meter 3 Do not damage the po...

Страница 22: ...Chapter 1 Safety Instructions Important Safety Instructions 6 DSAM Product Family Quick Start Guide Rev 001...

Страница 23: ...s follows Product Overview on page 8 Initial Set Up on page 9 Powering the Meter on page 13 Using the Keypad on page 16 Custom Shortcuts on page 21 Configuring the Meter on page 23 Using Measure Mode...

Страница 24: ...r and more reliable than ever before JDSU has incorporated exclusive DSP DOCSIS and analog technology to enhance your DSAM meter s usability and provide significant flexibility as additional features...

Страница 25: ...er strap One 1 installed replaceable lens One 1 quick start guide Many optional accessories are available to extend your DSAM meter s functionality versatility and ease of use Learn more about optiona...

Страница 26: ...Press the release button Figure 1 located directly above the battery in the center of the back of the meter 4 When released gently pull the battery out of the cavity in the back of the meter CAUTION...

Страница 27: ...port 4 Insert the connector into the connection port 5 Connect the male connection of the power cord to an AC power source when you are ready to power the meter or charge the battery IMPORTANT Read a...

Страница 28: ...port on the back panel of the meter Making Additional Connections Use the Ethernet port located on the top of the meter to clone settings with other DSAM meters see Cloning DSAM Meters on page 52 or t...

Страница 29: ...The charge indicator on the DSAM charger will change from a steady red light to a steady green light 2 Fully charge your DSAM battery every evening A normal full charge cycle typically takes 12 hours...

Страница 30: ...er the meter directly with an AC or a DC power source this source automatically charges the battery while providing power on a separate path with no degradation to the meter s direct power When the ba...

Страница 31: ...should remain on constantly A flashing LED is indicative of a fault condition To interpret the CHARGE LED indications review Table 6 For information about the charger module s specifications see Tabl...

Страница 32: ...ture is not within a safe range for charging To begin and maintain the charge mode the battery temperature should be approximately between 0 C 32 F and 50 C 122 F The charge mode automatically resumes...

Страница 33: ...elect screen specific options or to select pop up menus associated with each key Four directional Arrow Keys located directly below the two center softkeys used to navigate up down right and left amon...

Страница 34: ...hift key used in conjunction with the alpha numeric keys or the display softkeys for shortcut access to specific features A Power key used to turn the meter on and off Using the mode keys Use the mode...

Страница 35: ...the Limits pop up menu in Level Mode In Figure 7 the softkey below Select may be pressed to select the highlighted option the softkey below Exit may be pressed to exit to the previously viewed screen...

Страница 36: ...t feature Also refer to Table 7 on page 20 A quick way to access the Level Mini Scan Spectrum and DOCSIS is to press the Shift key to display the options above each softkey and press the softkey direc...

Страница 37: ...r Info screen Shift 7 Displays Configure Adjust Contrast screen Shift 8 Pause used in some measurement modes Shift 9 Automatically adjust the analog meter to the best reference setting Use the arrow k...

Страница 38: ...Chapter 2 DSAM Meter Operation Using the Keypad 22 DSAM Product Family Quick Start Guide Rev 001 Figure 9 Custom Shortcut Configuration Figure 10 Custom Shortcuts Displayed After Pressing Shift Key...

Страница 39: ...e alphanumeric keypad The different types of Help menus direct you to dozens of available Help text screens Configuring the Meter Accurate and complete configuration of your DSAM meter assures reliabl...

Страница 40: ...ess a Configure Mode menu press the softkey directly below the mode you wish to view The Configure General menu is displayed when you press the Configure mode key for the first time After that the met...

Страница 41: ...diagnostic configure custom shortcuts Language Selection and Local Preferences Select Regional Preferences on the Configure General menu to specify the type of language date format signal level units...

Страница 42: ...ey Use measure configuration to specify sweep settings limit sets DOCSIS throughput FDR settings other measurement settings such as the roving MAC address for cable modem tests VoIPCheck test point co...

Страница 43: ...e Configure Channel menu Figure 13 press the Configure mode key Figure 5 on page 18 then press the Channel Plan softkey Your DSAM meter has a default NCTA channel plan You can build clone or synchroni...

Страница 44: ...onnection to select your preferred PC connection Ethernet or RF to TPP or FDM and to define its IP address Use WFA browser settings to enter the preferred ethernet or RF connection home URL proxy serv...

Страница 45: ...t recently displayed Measure mode each time you return to the Measure menus by pressing the Measure mode key When you have displayed the mode menu you prefer use the arrow keys to highlight the item y...

Страница 46: ...view the Measure Service menu Figure 16 on page 30 press the Measure mode key Figure 5 on page 18 then press the Service softkey Use the arrow keys to highlight the type of measurement you wish to pe...

Страница 47: ...pectrum softkey Use the arrow keys to highlight the type of measurement you wish to perform and press Enter to access that option Sweep Menu To view the Measure Sweep menu Figure 18 on page 32 press t...

Страница 48: ...the signal level of each carrier within a channel as defined by the active channel plan To access Level mode use the arrow keys to highlight the Level option on the Measure mode menu Figure 15 on pag...

Страница 49: ...meters of those limit sets Performing MiniScan Measurements Miniscan Mode views and analyzes the carrier levels of up to twelve channels and displays the results on a single screen To access Miniscan...

Страница 50: ...dB per key press Use the right and left arrow keys to move the vertical marker to the next or previous channel Performing Spectrum Measurements Upstream Spectrum Mode views and analyzes ingress and di...

Страница 51: ...marker to the next or previous measurement data point Prior to an installation use upstream spectrum measure ments to verify that the system does not exceed the maximum acceptable level for ingress A...

Страница 52: ...n page 30 and press Enter Or press the Shift key and the DOCSIS softkey The first DOCSIS mode screen you see will look similar to Figure 22 To configure DOCSIS Mode Confirm that you are testing the co...

Страница 53: ...ng Measure Mode DSAM Product Family Quick Start Guide Rev 001 37 If necessary edit the parameters of the limit set you have selected Figure 23 Select DOCSIS Version that the Meter Should Emulate Figur...

Страница 54: ...Chapter 2 DSAM Meter Operation Using Measure Mode 38 DSAM Product Family Quick Start Guide Rev 001 Figure 25 Test in Progress Figure 26 DOCSIS 3 0 Summary Results...

Страница 55: ...surement relies on actual errors and is slow to detect many issues The DQI measurement uses error magnitude information from the output of the demodulator including error magnitudes that do not result...

Страница 56: ...creen Autotests The AutoTests measurement mode has a menu of measurement items specific to that mode Menu To view the Autotests menu Figure 29 on page 42 press the Autotest key Use the arrow keys to h...

Страница 57: ...e certification option are established in the JDSU Test Productivity Pack TPP client along with the appropriate limit plans The closeout test option also provides an automated sequence of steps that g...

Страница 58: ...ected to the meter on the back panel Your DSAM meter has been configured to conduct AutoTest measurements see Configuring the Meter on page 23 Using Combo Autotest To access the Combo Autotest mode us...

Страница 59: ...nd a limit set has been selected press the Start softkey and Combo AutoTest measures the signal performance of all assigned channels in the Combo Test configuration Using Video Channels AutoTest To ac...

Страница 60: ...press the Start softkey Figure 31 and the AutoTest sequentially measures the signal performance of all assigned channels in the Video Channels AutoTest config uration Using Home Certification Autotest...

Страница 61: ...n selected press the Start softkey and Home Certification Autotest measures the signal performance of all assigned channels in the Home Certification Autotest configuration Using Proof of Performance...

Страница 62: ...ea etc As an option the selection of a configured schedule Press the Immediate softkey to begin a test that does not require a specified time period Press the Scheduled softkey to schedule a test for...

Страница 63: ...of all assigned channels in the Cable Modem Test configuration Using Access Mode Use Access mode to efficiently manage your measure ment files and folders You can also use Access to synchronize your d...

Страница 64: ...ional FDM utility software to receive transfer manage and archive the measurement data of this and other DSAM meters You can also use synchronization with the software to receive firmware upgrades Syn...

Страница 65: ...ge on the internet to ensure internet connectivity It accesses a single screen for view only DSAM Firmware Upgrade Instructions DSAM users and Test Productivity Pack TPP administra tors You must use T...

Страница 66: ...M to be upgraded to the FDM 100 or Test Productivity Pack via the Ethernet port to verify proper configuration and communications Firmware upgrades require the DSAM to be connected through the Etherne...

Страница 67: ...page If there is no list please review the previous steps or contact Technical Assistance Center TAC at the number below for further assistance Ensure that only the meter s that you wish to upgrade a...

Страница 68: ...orldwide E mail CATV TAC at catvsupport jdsu com Cloning DSAM Meters Use the Clone feature to transfer DSAM settings from or to this meter The Help system offers additional instruction about these tas...

Страница 69: ...d Ethernet cable with a crossover adapter to connect the DSAM meters The Ethernet port is on the top of the meter Replacing the Lens Your DSAM meter is shipped with one replaceable lens optional lens...

Страница 70: ...egins to bend at the sides in the shape of a small arc 2 With the other hand gently grab the sides of the lens and pull the lens tabs out of the holes in the meter 3 Insert the tabs of the replacement...

Страница 71: ...Guide Rev 001 55 Appendix A Specifications This appendix describes the DSAM meter requirements Topics discussed in this appendix are as follows DSAM Product Family Specifications on page 56 Power Com...

Страница 72: ...F Tuning Resolution Analog 10 kHz Digital 50 kHz Channel Bandwidth Supports 6 or 8 MHz depending on channel type Analog Level Measurement Signal Types CW video and audio NTSC PAL and SECAM Rangea 40...

Страница 73: ...ream Transmit Range and Diplexer Crossover DOCSIS modes only 5 to 42 MHz 42 88 MHz min down stream DOCSIS center freq 91 MHz 5 to 65 MHz 65 96 MHz min down stream DOCSIS center freq 100 MHz 5 to 85 MH...

Страница 74: ...er 6 MHz Channel spacing 108 1000 MHz 85 MHz Diplexer 6 MHz Channel spacing 58 1000 MHz 42 MHz Diplexer 8 MHz Channel spacing 84 1000 MHz 65 MHz Diplexer 8 MHz Channel spacing 109 1000 MHz 85 MHz Dipl...

Страница 75: ...ol Rate Annex A 5 057 to 6 952 MSPS for 64 128 and 256 QAM Annex B 5 057 MSPS for 64 QAM and 5 361 MSPS for 256 QAM Annex C 5 274 MSPS for 64 QAM and 5 361 MSPS for 256 QAM Upstream Spectrum Ingress S...

Страница 76: ...lution bandwidth 30 or 280 kHz Span 10 MHz or 50 MHz Sensitivitya 35 to 60 dBmV typical Constellation optional Modulation type 64 128 and 256 QAM Constellation points 2000 4000 8000 16000 32000 or 640...

Страница 77: ...ble Display Scale Range 6 vertical divisions 1 2 5 or 10 dB division Sweep Pulse Occupied Bandwidth 30 kHz Stability 0 5 dB normalized dependent on stability of referenced carriers Sweep Rate 1 second...

Страница 78: ...ndards Compliance Shock and vibration 5Gs at 2Hz to 5KHz Transportation Packaging I S T A Procedures 1C and 1G Drop IEC 61010 Handle Stress IEC 61010 Water Resistance MIL STD 810F Safety emissions EN...

Страница 79: ...otal integrated power detectable range b Accuracy for analog levels between 20 to 55 dBmV Accuracy for digital levels between 20 to 50 dBmV Additional uncertainty of 1 0 dB from 4 MHz to 15 MHz Additi...

Страница 80: ...C 4 to 140 F High fast charge inhibit range 55 C 5 C 140 F Low fast charge inhibit range 0 C 5 C 32 F Humidity range 0 to 95 RH non condensing Output Li Ion Battery Battery life 5 8 Hours typical act...

Страница 81: ...tart Guide Rev 001 65 Appendix B Customer Services This chapter describes the customer services available through JDSU Topics discussed in this chapter include the following About Our Services on page...

Страница 82: ...chnical training product support consulting and custom software development Together these organizations supply the services necessary successfully utilize purchased equipment Customer Care Customer C...

Страница 83: ...eturn the equipment using the original ship ping container and material If the original container is not available the unit should be carefully packed so that it will not be damaged in transit when ne...

Страница 84: ...ays of the date on which Customer first came to know or should have known about the warranty claim A a written notice describing the warranty breach in reasonable detail a Warranty Claim and B informa...

Страница 85: ...s updates or revisions available outside the scope of specific maintenance agreements v build to print Product and any other Product that JDSU provides in accordance with Customer s request specificat...

Страница 86: ...S CUSTOMER MAY HAVE AGAINST JDSU WITH RESPECT TO ANY NON CONFORMANCE OF PRODUCTS EXCEPT AS SPECI FIED IN THIS LIMITED PRODUCT WARRANTY JDSU MAKES NO EXPRESS REPRESENTATIONS OR WARRANTIES WITH REGARD T...

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Страница 88: ...e 1 800 638 2049 Tel 1 240 404 2999 Fax 1 240 404 2195 Latin America Tel 55 11 5503 3800 Fax 55 11 5505 1598 Asia Pacific Tel 852 2892 0990 Fax 852 2892 0770 EMEA Tel 49 7121 86 2222 Fax 49 7121 86 12...

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