P/N 960-100929R_Rev. 7 {EDP #148849}
© 2017, JAPAN CASH MACHINE CO., LTD.
A - 2
Appendix A
iVIZION® Series Next-Generation Banknote Acceptor Unit Troubleshooting
Error, Jam and Reject Code Tables
The Status LED indicates various color combinations or solid/flash lighting conditions when errors listed
in Table A-2, Table A-3 and Table A-4 occur. Identify the causes and solution for these indications from
each Table’s list and ensure that the relative assembles are properly connected and/or harnessed, and that
all of the Unit’s Sensors are clean.
LED Error Codes
Table A-2 lists the various LED Flash Error Code causes & solutions.
The
iVIZION
is not
working
Green
Extinguished
(Out)
Extinguished
(Out)
The power is not being supplied.
[Solution]
•
Ensure the harnesses are connected to the Interfaces.
•
Ensure that the power supply working voltage and range is appropriate.
•
Ensure the Interface harnesses are not disconnected between the Trans-
port Unit and the Frame Unit.
•
Ensure that the higher Interface Board Fuse (F1) is not blown.
•
Ensure that all harnesses and/or connectors are on the Control CPU
Board.
Table A-2
LED Error Codes
LED
Color
Status LED
Causes and Solutions
Flash
Sequence
Errors
Red
1
Stacker Full
Detected a Stacker Full Condition.
[Solution] Retrieving the Banknotes from the Cash Box.
[Relative Parts] Full Sensor: Validation CPU Board PL1, PT2, CN2 or Control
CPU Board CN4.
2
Communication Error
between CPU Boards
Abnormal communication error between the Control CPU Board and the
Validation CPU Board detected.
[Solution] Ensure that all of the connectors on the Control CPU Board and the
Validation CPU Board are properly connected.
3
Sensor Adjustment
Error
Abnormal Sensor adjustment detected on the Control CPU Board and the
Validation CPU Board.
[Solution] Perform a Sensor Adjustment of the Acceptor Unit.
4
Speed Error
Abnormal Transport Speed Adjustment detected.
[Solution] Ensure that no foreign objects are adhering to the Sensors.
[Relative Parts] FEED Motor: Interrupter Board CN1 or Control CPU Board CN1.
5
E2P Error (no Sensor
adjustment)
Replaced the Acceptor Unit without performing a Sensor Adjustment.
[Solution] Perform a Acceptor Unit Sensor Adjustment.
6
Transport Error
Motor locked while transporting or stacking a Banknote.
[Solution] Ensure that a foreign object and/or Banknote is not adhering to the
Transport.
[Relative Parts] FEED Motor: Interrupter Board CN1 or Control CPU Board CN1.
7
Reject Error
Motor Locked while rejecting a Banknote.
[Solution] Ensure that a foreign object and/or Banknote is not adhering to the
Transport.
[Relative Parts] FEED Motor: Interrupter Board CN1 or Control CPU Board CN1.
8
Stacker Error (Pusher
Plate Movement)
Motor locked while stacking (Pusher Plate movement) Banknote.
[Solution] Ensure that a foreign object and/or Banknote is not adhering to the
Transport.
[Relative Parts] STACK Motor: Interrupter Board CN1 or Control CPU Board CN1.
9
Pusher Plate Position
Error
Did not detect the Position Sensor while moving the Pusher Plate.
[Solution] Ensure that the Transport Unit and/or the Cash Box are properly
Seated. Ensure that a foreign object and/or Banknote is not adhering to the
Transport.
[Relative Parts] Home Position Sensor: HP Sensor Board LED, PT1, C1/High I/F
Board CN5, CN1, CN3 or Control CPU Board CN3
STACK Motor: Interrupter Board CN1 or Control CPU Board CN1.
Table A-1
LED Code Condition (Continued)
Symptoms
Power ON
LED
Status
LED
Causes and Solutions
