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© 2019 JCM Global Corporation

17

Part No. 960-000207R_Rev. A

TBV™-100/101 Units

O

PERATIONAL

 E

RRORS

Operational Errors are indicated by the number of 

RED

 

LED

 flashes. 

Note the number of flashes between pauses to identify the Error 

(Table 10).

Table 10 

Operational Error Codes

RED 

Flashes

Error Type

Cause

1

Cash Box Full

Detected a Cash Box Full condition.

2

Feed Motor Lockup

Feed Motor encoder pulses not 

detected.

3

Stacker Motor Lockup Stacker Motor encoder pulses not 

detected.

4

Centering Motor Lockup Centering Motor encoder pulses not 

detected.

5

BNF Unit

BNF Sensors detected abnormal 

movement.

6

Shutter Error

Shutter Sensors detected abnormal 

movement.

7

Banknote Jam, 

Pusher Mechanism

Pusher Mechanism home sensor is not 

detected.

8

Pusher Mechanism 

Home Sensor

The Pusher Home Sensor is not 

detected.

9

Pusher Plate Half way The Pusher Plate is not returning to the 

halfway position.

10

Centering Home Sensor Centering Home Mechanism is not 

returning to the home position.

11

Feed Motor Speed

Motor encoder pulses out of range.

12

BNF Communications Detected communications data transfer 

rate improper.

13

ICB Communications

ICB Communications abnormal.

14

Voltage

Input voltage is too low.

NOTE: Refer to the TBV

 Series Transaction Based Validator 

Operation and Maintenance Manual (JCM P/N 960-100926R) 

for a full description of errors and corrective actions.

Содержание TBV-100 FSH

Страница 1: ...ting methods please contact the Technical Support Division of Customer Service via the email addresses listed below Americas support jcmglobal com Europe Middle East Africa Russia support jcmglobal eu...

Страница 2: ...th TBV 101 GSH Single note Gated Bezel Horizontal Stack Cash Box Fixed Path TBV 101 ASH Single note JCM Standard Bezel Horizontal Stack Cash Box Fixed Path Table 2 TBV Troubleshooting Descriptions Iss...

Страница 3: ...ashing pattern is correct and identify the indicated error by referring to the Error Codes tables Most Banknotes are rejected The TBV Bezel LED is flashing GREEN The current Firmware is not correct fo...

Страница 4: ...to the specific Country s Software Information Sheet Foreign objects are adhering to the sensors Clean the Sensors Need to perform Sensor Calibration Did not perform Sensor Calibration after the Unit...

Страница 5: ...CEPT 2 VEND 2 INHIBIT VEND 2 ACCEPT 3 VEND 3 INHIBIT VEND 3 ACCEPT 4 VEND 4 INHIBIT VEND 4 ACCEPT 5 VEND 5 INHIBIT VEND 5 ACCEPT 6 VEND 6 INHIBIT VEND 6 ACCEPT 7 VEND 7 INHIBIT VEND 7 ACCEPT 8 N A N A...

Страница 6: ...oupon Checksum may need to be changed for improved reading accuracy For higher reliability and read accuracy the Double Read Setting is recommended for use with the TBV Validation System Barcode Coupo...

Страница 7: ...cessing validation or an INHIBIT Command Yellow Flashes Internal processing Self download Transport section BNF Section Yellow Flashes Returns to Standby Mode after clearing the error condition See St...

Страница 8: ...ons are accessible from the JCM Tool Suite Service Mode Options menu refer to Figure 2 and Table 8 When the TBV Unit is in Test Mode and DIP Switch DS1 or DS3 Switch 8 is ON The TBV Status LED Indicat...

Страница 9: ...Purpose Operational Mode Download Update TBV Unit Firmware Statistics Check Banknote Ticket Acceptance and any Error Status that may occur Event Log View Display Historical Activity on the TBV Unit Te...

Страница 10: ...ropriate TBV Firmware file from Windows Explorer 5 Click the Download button Figure 3 b to start the Download Download progress is shown by a progress barograph and a percentage complete indication lo...

Страница 11: ...t in Forced Download mode with DS1 or DS3 Switches 1 6 7 and 8 ON 3 Reapply Power to the TBV Unit 4 Connect the BlueWave 2 0 DT 200 Unit to the TBV Unit Figure 4 a using a Male A to mini B USB cable 5...

Страница 12: ...nit using a Male A to mini B USB Cable Figure 5 a 3 Slide the BlueWaveDX Power switch ON Figure 5 b 4 From the Firmware menu press the OK button Figure 5 c 5 Scroll through the TBV Firmware versions t...

Страница 13: ...Connect the TBV Unit to the PC s USB port using a Male A to mini B USB Cable 4 From the JCM Tool Suite Application Service Mode drop down menu refer to Figure 2 click on Performance Test 5 Click on th...

Страница 14: ...Test click the STOP button Figure 7 Opening TBV Transport Guide Rear 85 Section NOTE The Judgement Validation Sensor is not interactive To test it 1 Power off the TBV Unit then remove and rotate the...

Страница 15: ...or Positioning Sensor 1 Click on the JCM Tool Suite Service Mode drop down menu refer to Figure 2 then click on Sensor Adjustment 2 Click the Validation Sensor or Positioning Sensor radio button Figur...

Страница 16: ...shes Error Type Cause 1 Banknote Jam in Cash Box When transporting Banknotes to the Cash Box Sensors did not detect the correct number of Banknotes 2 Banknote Jam in Transport Section When transportin...

Страница 17: ...bnormal movement 6 Shutter Error Shutter Sensors detected abnormal movement 7 Banknote Jam Pusher Mechanism Pusher Mechanism home sensor is not detected 8 Pusher Mechanism Home Sensor The Pusher Home...

Страница 18: ...g is abnormal 20 EEPROM Writing EEPROM writing is abnormal 21 Feed Motor Over Current Improper current level detected while Feed Motor is active 22 Stacker Motor Over Current Improper current level de...

Страница 19: ...detects an abnormal Banknote type 9 INHIBIT Setting Banknote accept inhibit setting made by a command from the Host 10 Reject Command Reject command received from the Host 11 Cash Box Removed Sensor d...

Страница 20: ...Value non Paper 16 digits 01 YYYY YYYY YYYY YYYY Refer to Table A 6 and A 7 in the TBV Series Transaction Based Validator Operation and Maintenance Man ual JCM Part No 960 100926R for Sensor Flag Val...

Страница 21: ...0 10 BOX_NFUL Box Near Full Sensor 00 00 20 STK_HOM Pusher Plate Home Position Sensor 00 00 40 STK_HAF Pusher Plate Half way Position Sensor 00 00 80 BOX_IN Box Sensor 00 01 00 WID_HOM Centering Mecha...

Страница 22: ..._irl_ref 0000 0000 0000 0040 dr_ir_ref 0000 0000 0000 0080 dc_irr_ref 0000 0000 0000 0100 dll_gre_ref 0000 0000 0000 0200 dc_redr_ref 0000 0000 0000 0400 drr_gre_ref 0000 0000 0000 0800 ull_ore_ref 00...

Страница 23: ...0000 0008 0000 0000 dl_ore_pen 0000 0010 0000 0000 do_redr_pen 0000 0020 0000 0000 dr_ore_pen 0000 0040 0000 0000 drr_gre_pen 0000 0080 0000 0000 ull_ore_pen 0000 0100 0000 0000 ul_blu_pen 0000 0200 0...

Страница 24: ...lean dry lint free Micro fiber cloth If necessary use a mild non abrasive detergent mixed with water to clean the Sensors Wipe off any excess moisture from the TBV Unit s surfaces CASH BOX PREVENTIVE...

Страница 25: ...M Europe GmbH M endelheimer Weg 60 D 40472 D esseldorf Germany Phone 49 211 530 645 60 Fax 49 211 530 645 85 Email support jcmglobal eu UK Ireland JCM Europe UK Office Unit B Third Avenue Denbigh West...

Страница 26: ...0 Fax 1 702 644 5512 Email support jcmglobal com Asia and Oceania JCM Gold HK Ltd Unit 1 7 3 F Favor Industrial Centre 2 6 Kin Hong Street Kwai Chung N T Hong Kong Phone 852 2429 7187 Fax 852 2929 700...

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