P/N 960-000175R_Rev. A {EDP #233426}
© 2014, JAPAN CASH MACHINE CO., LTD.
3 0
Series Banknote Validator (DBV-400) Integration Guide
A
DJUSTMENT
E
RROR
Table 20 lists the various possible DBV-400 Unit Adjustment fault conditions.
C
OMMUNICATION
E
RROR
Table 21 lists the various possible DBV-400 Unit Communication fault conditions
All Banknotes being
rejected
Incorrect software
(different Currency type).
Download the correct Software for Currency being accepted.
Banknotes are not being
accepted by the Software.
Make sure the Banknote values required are included in the Software
Specifications (e.g., denominations/issuing year).
Incorrect DIP Switch settings.
Enable all denominations by setting all DIP Switches to OFF.
Banknote acceptance is being
inhibited by a Host Controller
command.
Enable Banknote acceptance for the required Host Command.
Validation Sensor failure.
Change the CPU Board and Sensor Board.
Unit was disassembled and
calibration did not occur
following reassembly.
Calibrate all DBV-400 Sensors following reassembly.
Motor
continues to run
A foreign object or a jammed
Banknote is stuck in the
Transport path.
Open the Upper Guide, remove the foreign object or jammed Banknote, and
then close the Cover.
Motor Driver failure.
Conduct a Forward/Reverse Motor Rotation Test.
Cannot enter the
TEST mode
Incorrect DIP Switch settings.
Set the DS1 DIP Switch No. 8 to ON, and reapply power to the DBV-400 Unit.
Dip Switch failure.
See “DIP Switch Configurations” on page 8 regarding the DIP Switch Test,
and conduct a DIP Switch TEST to check if the specific DIP Switch Block
contains a failure.
CPU Board failure.
Exchange the CPU Circuit Board with a known good Circuit Board.
Table 20
Adjustment Fault Conditions
Symptoms/Error
Messages
Possible Fault Causes
Corrective Action Required
Can not start the DBV-
400 Calibration Tool
for Maintenance.exe
program by double-
clicking on its Icon
PC Operating System (OS) is
not compatible.
The current Adjustment program only supports the Windows 2000/XP/
Windows 7 Operating Systems.
The Program Files are
corrupted.
Request the correct programs from JCM.
Communication Error
Wrong or inappropriate
connections
Check the PC Harness connections and the related DBV-400 Interface
Connectors for damage. Check for any bent, missing or damaged Pins in the
Connector Plug and/or Receptacle.
DBV-400 Switch settings are
incorrect.
Set the DS1 DIP Switch No. 8 to ON, and reapply power to the DBV-400 Unit.
DIP Switch failure.
See “DIP Switch Configurations” on page 8 regarding DIP Switch settings
and conduct a DIP Switch Test.
CPU Board failure.
Exchange the CPU Circuit Board with a known good Circuit Board.
Adjustment Error
Incorrect Reference
Paper type.
Follow the instructions provided in the “DBV-400 Calibration Tool for
Maintenance.exe” Program and use the correct recommended
Reference Paper.
Validation Sensor failure.
Change the CPU Board and Sensor Board.
Table 21
Communication Fault Conditions
Symptoms/Error
Messages
Possible Fault Causes
Corrective Action Required
Cannot
communicate with the
Host Machine
DIP Switch settings are
incorrect.
Set all DIP Switches to OFF.
Connectors are disconnected
or loosely connected.
Firmly re-seat all of the Communication Connectors.
Damaged Connector Pins.
Check for any bent, missing or damaged Pins in the Connector Plugs and
mating Receptacles.
CPU Board is corrupted.
Exchange the CPU Circuit Board with a known good Circuit Board.
Incorrect Interface.
Verify that the correct interface between the Host Machine and the Banknote
Validator is being used.
Table 19
General Fault Conditions (Continued)
Symptoms/Error
Messages
Possible Fault Causes
Corrective Action Required
