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FAQ

 

How can I connect my Jaybird Vista 2 to the jaybird 
app? 

To connect your Jaybird Vista 2 earbuds to the Jaybird App, please follow the steps below: 

1.

 

Download the Jaybird App. 

2.

 

Make sure your Jaybird Vista 2 earbuds are paired to your audio device. 

3.

 

Open the Jaybird App. 

4.

 

Take the Vista 2 earbuds out of the case to connect them to the Jaybird app. 

If you're having trouble connecting your earbuds to the Jaybird App, please try the following 
steps in order: 

1.

 

Delete the Jaybird App from your phone. 

2.

 

Turn your audio devices Bluetooth off for at least 10 seconds. 

3.

 

Reinstall the Jaybird App on your phone. 

4.

 

Turn your audio devices Bluetooth back on. 

5.

 

Try connecting to the Jaybird App. Please be patient as this connection can take a while. 

If you still can’t connect, please try a factory reset of your earbuds, see “How do I reset my 
Jaybird Vista 2 earbuds?”. 

If this does not solve your issue, please Contact Us. 

 

Is the jaybird app compatible with my Jaybird Vista 
2 earbuds? 

Yes. The Jaybird App gives you the ability to customize the sound profile of your Jaybird Vista 2 
earbuds in real time. You can access customized presets created by the Jaybird team as well as 
many others from Jaybird Athletes. You also have the ability to create your own sound profile 
and save it by using the custom equalizer. If you think you have created the perfect sound 

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