This International Guarantee applies to Jaeger-LeCoultre
products sold or presented for guarantee repairs in all
countries except the United States of America and Canada
(for those two countries, see the Limited Warranty).
The manufacturer’s International Guarantee applies only
to Jaeger-LeCoultre products purchased from authorised
Jaeger-LeCoultre retailers. In addition, all maintenance and
repair works must be carried out either by an authorised
Jaeger-LeCoultre retailer or by an official Jaeger-LeCoultre
Service Centre. If these conditions are not met, the
manufacturer’s guarantee does not apply. For a list of
authorised Jaeger-LeCoultre retailers worldwide, please
contact Jaeger-LeCoultre or its Distributors.
Jaeger-LeCoultre watches
The terms and conditions of the Jaeger-LeCoultre
International Guarantee
The following terms and conditions of the Jaeger-LeCoultre
International Guarantee apply to watches sold or presented
for guarantee repairs in all countries except the United States
of America and Canada (for those two countries, see the
Limited Warranty).
Your Jaeger-LeCoultre watch is guaranteed against all
manufacturing defects for two years from the date of
purchase, subject to the following conditions.
Any part found by our technical services to be defective as a
result of a manufacturing defect will be, at the sole discretion
of Jaeger-LeCoultre, repaired or replaced free of charge.
The Jaeger-LeCoultre International Guarantee is valid only if
the guarantee certificate enclosed with this booklet has been
duly completed, dated, stamped and signed by the authorised
Jaeger-LeCoultre retailer who sold your watch.
This International Guarantee does not cover defects resulting
from accidents, mishandling or incorrect or abusive use (for
example, knocks, dents, crushing, excessive temperatures,
powerful magnetic fields), the use of or effect of using
batteries other than those designated by Jaeger-LeCoultre,
unauthorised alteration or repair or the consequences of
normal wear and ageing of the watch, the strap or the glass,
the loss of water resistance after two years after the date
of purchase if your watch is water-resistant, and any defect
resulting from the contact with water if your watch is not
water-resistant.
Jaeger-LeCoultre water-resistant watches may be identified
by the symbol
engraved on the back. Their water
resistance is guaranteed for two years from the date of
purchase, provided that the glass, the bezel, the back, the
middle part and the crown have not been damaged. It
is essential to have the water resistance checked by an
authorised Jaeger-LeCoultre retailer or an official Jaeger-
LeCoultre Service Centre at least once a year, and in any
event, prior to any period of intensive use. Please refer to the
operating instructions for further details.
For quartz watches, this guarantee does not cover the battery
life.
As a consumer, you may have legal rights under applicable
national legislation governing the sale of consumer goods;
those rights are not affected by this guarantee
.
Customer service at Jaeger-LeCoultre
The movement of a mechanical watch requires regular
maintenance (servicing, lubrication, etc.) to ensure a long
operating life. Should your watch need servicing or repairs, please
send it, together with its guarantee certificate, to the authorised
Jaeger-LeCoultre retailer who sold it to you.
Alternatively, you may send it to one of the official
Jaeger-LeCoultre Service Centres listed at the end of this booklet,
or to any authorised Jaeger-LeCoultre retailer of which a list is
available on the «www.jaeger-lecoultre.com» website.
Our official Service Centres employ watchmakers trained at the
Jaeger-LeCoultre Manufacture and possess the tools and parts
necessary to repair and maintain all Jaeger-LeCoultre watches
and clocks. In certain cases, especially for operations requiring
special tools and parts, the Service Centres will send your watch
to the Jaeger-LeCoultre Manufacture in Switzerland to have the
necessary work carried out.
In any case, or if you live in a country which is not indicated in
our lists, please do not hesitate to contact directly Manufacture
Jaeger-LeCoultre in Switzerland, Rue de la Golisse 8, 1347 Le
Sentier, telephone +41 21 845 02 02, fax +41 21 845 05 50,
which will inform you of the procedure to follow. We also invite
you to visit our website «www.jaeger-lecoultre.com» for an
updated list of official Jaeger-LeCoultre Service Centres.
International Guarantee
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