M-2000® Hardware Manual
©2023 J.A. Woollam Co.
165
12
Troubleshooting
12.1
General Procedures
Check for the following LED indicators on the system components:
Figure 12-1. Spectrometer power LED.
Figure 12-2. EC Module power LEDs.
Debug File
To facilitate a quicker response, start by sending a debug file along with a
detailed description of the problem and any related symptoms and error
messages.
Select
Options
>
About CompleteEASE
>‘Create Debug File’ to create a debug file.
The file created is located in C:\CompleteEASE\CompleteEASE_Debug.zip.
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