
Introduction
1.5 Support
For more information on our products, FAQ lists and installation tips, please refer
to the support area on our homepage (
). There you will also
find information on current product versions and available updates.
If you have any further questions after studying the information on our home-
page and the manuals, please contact our support department. In the support
area on our homepage you will find the relevant forms for your support request.
In order to facilitate our support work and enable a fast response, please provide
precise information on the individual points and describe your question or prob-
lem in detail.
If you would prefer to contact our support department by phone, please also
send a support request via our homepage first, so that our support department
has the relevant information available.
1.6 Returning
hardware
If it is necessary to return hardware to us, please download the relevant RMA
form from our homepage and follow the instructions on this form. In the case of
repairs, please also describe the problem or fault in detail on the RMA form. This
will enable us to carry out the repair quickly.
Copyright IXXAT Automation GmbH
CANbridge - Manual, V1.4
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