Operation: CP1SD/T/L Version
CENTRON® Polyphase Meter Technical Reference Guide
95
Non-Fatal Errors
Error Code
Error
Possible Cause(s)
Error Description
Err - 9---
SiteScan
Error
SiteScan auto
service
detection could
not determine
the meter's
service type.
This is tested after the power-
up delay time has expired
following a power-up, an exit
Test mode and a reconfigure
of SiteScan configuration data.
While this condition is present,
SiteScan Diagnostics and
Voltage Quality are disabled.
Once a SiteScan error occurs,
SiteScan will continue to test
for it every 5 seconds until the
service is determined. When
the service is determined, the
error condition is cleared.
Other Problems
Demand Reset Cannot Be Initiated Through PC or Handheld
Insufficient security.
Communication cannot be established. See Programmer Cannot Communicate with
Meter.
Incorrect or No Accumulation of kWh or kW
Demand Delay Selected
—kW will not accumulate immediately after a power outage if
Cold Load Pickup (demand delay) has been selected. Accumulation will begin
immediately after demand delay has expired. Verify meter program and reconfigure
meter.
Component Failure
—Return the meter for repair.
Meter is not being tested properly
—See Recommended Testing Procedures.
Reset Mechanism Does Not Initiate Demand Reset
Reset Has Occurred Within Last Programmable Time Period, e.g., 60 Seconds
—
Manual demand reset cannot occur within 60 seconds of the previous demand reset.
Wait 60 seconds before trying aga
i
n.
Reset Switch Disabled
—Reset switch may be disabled through software.
Register Board not Properly Installed in Upper Housing
—Verify that the Register
board is fully engaged with the upper inner cover.
Blank Display
Power Not Applied to Meter
—Apply voltage to A phase (or phase-to-phase voltage
with a polyphase power supply).
Voltage Too Low for Meter Startup
—the CENTRON Polyphase meter requires at least
45 volts to start up.
Voltage Connector Loose
—Voltage connector of the meter loose from the Register
board; re-secure the connector.
Component Failure
—Return the meter for repair.
Board-to-Board Connector Not Seated
—Verify proper connection of board-to-board
connector.
