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Field replacement procedures overview

Isilon IQ nodes contain a number of components that are easily serviced in the field by trained service personnel.

Note:  It is important to replace hardware components as soon as possible after becoming aware of a hardware failure
or impending hardware issue.

Before performing maintenance on Isilon hardware, carefully read and understand all relevant safety information and
recommendations. Contact Isilon Technical Support with any questions about Isilon hardware maintenance.

Nodes covered by this manual

This manual covers all field replacement procedures for Isilon 4U X-Series and NL-Series nodes, with the exception of
the chassis replacement procedure for the IQ 108NL.

The procedures detailed in this manual apply to the following Isilon nodes:

32000X-SSD

36000X

72000X

36NL

72NL

108NL field replacement procedures

All field replacement procedures in this manual may be used with the IQ 108NL, with the exception of the Node Chassis
replacement procedure. To replace a failed 108NL chassis, refer to the separate document titled Replace an IQ 108NL
Node using a 3/4 Chassis
.

Safety precautions

Safety warnings describe circumstances under which there is risk of electric shock, bodily injury, fire, damage to Isilon
hardware, or loss of data. Failure to heed these warnings may void the product warranty.

Ensure that the ambient temperature of the environment in which an Isilon node operates does not exceed the
maximum rated ambient temperature: 35° C (95° F).

Provide proper airflow to Isilon nodes.

Ensure that the AC supply circuit for each Isilon node is capable of supplying the total current specified on the node
label.

Properly ground all AC power supply connections. Pay close attention to connections that are not directly connected
to the branch circuit, such as a node connected to a power strip.

Before performing maintenance on Isilon nodes, disconnect both power cables.

Do not overload the branch circuit of the AC power supply providing power to the rack cabinet containing Isilon
nodes. The total rack load must not exceed 80 percent of the branch circuit rating.

To help protect the system from sudden increases or decreases in electrical power, use a surge suppressor, line
conditioner, or uninterruptible power supply (UPS).

5

Содержание Isilon IQ 32000X-SSD

Страница 1: ...Isilon IQ 4U X Series and NL Series Field Replacement Manual August 2010 120 0032 01REVD 120 0032 01REVD...

Страница 2: ...IS SMART and the Isilon logo are trademarks of Isilon Other product and company names mentioned are the trademarks of their respective owners Due to ongoing product development innovation and revisio...

Страница 3: ...y from a 4U node 11 Install the NVRAM battery assembly 12 Chapter 5 Hard drives 15 Replacing a failed hard drive 15 Remove a drive 17 Install a hard drive 17 Chapter 6 Cooling fans 19 Replacing a cool...

Страница 4: ...ansfer the file system journal from a failed node 35 Update a replacement chassis SKU to a product SKU 37 Gather information about a cluster 37 Return a failed node 38 Shutting down a node by using th...

Страница 5: ...fer to the separate document titled Replace an IQ 108NL Node using a 3 4 Chassis Safety precautions Safety warnings describe circumstances under which there is risk of electric shock bodily injury fir...

Страница 6: ...atus and other information about defective components or to configure and verify the proper installation of the new components If a drive power supply or other component of an Isilon node fails or nee...

Страница 7: ...sue with the integrated LCD Note Removing a front panel does not require powering down the node However you may need to restart the LCD on the front panel through the command line interface when you r...

Страница 8: ......

Страница 9: ...ower supplies that provide redundant power to the node The power supply units are accessible from the back of the node Caution Never remove both power supply units from a running node Note Replacing a...

Страница 10: ...irmly but carefully into the bay The retaining latch automatically clicks into place to secure the power supply 6 Connect a power cord to the new power supply The LED on the power supply turns green w...

Страница 11: ...he node chassis for grounding Required hardware Replacement non volatile RAM NVRAM battery assembly ESD grounded wrist strap Replacing an NVRAM battery assembly After an alert is issued it is importan...

Страница 12: ...it at least 30 seconds for all the alerts to generate Install the NVRAM battery assembly Install a battery assembly to replace a failed battery or after using it as a transfer battery to move an IB NV...

Страница 13: ...2 1 2 NVRAM battery 1 Locking tab Figure 6 Installing an NVRAM battery assembly 2011 Isilon Systems LLC 13 NVRAM battery assembly...

Страница 14: ......

Страница 15: ...y drive from a node unless instructed to remove the drive by Isilon Technical Support Drive bays are numbered left to right top to bottom For example the top row of bays on the front of a node are num...

Страница 16: ...to the file system Wait a few minutes and re run isi devices to verify that the attach operation completed successfully Wait a few minutes and then run the isi devices command again to verify that th...

Страница 17: ...side of the front panel and gently pull forward to remove the front panel and reveal the drive bays Otherwise proceed to the next step 2 Locate the hard drive to be removed and release the drive lock...

Страница 18: ...e 2 Hard drive Figure 8 Installing a hard drive 2 Gently push the locking handle on the drive until the drive clicks into place 3 Optional Repeat the previous steps to install additional hard drives 1...

Страница 19: ...cooling fan Isilon nodes contain three cooling fans to maintain proper airflow Each cooling fan can be individually replaced without powering down the node 1 Remove the top panel from the node For mo...

Страница 20: ...ts with the arrow on top of the fan pointing toward the rear of the node 5 Press the fan straight down to secure the fan The fan should begin spinning and the fan fault LED should turn off 6 Replace t...

Страница 21: ...n similar to the following example output Log 03 28 10 10 18 13 CDT Correctable ECC memory error 1 time on DIMM1A 03 28 10 10 18 13 CDT Non PCI non fatal error 1 time on ich esi pci Totals 1 of Non PC...

Страница 22: ...ket Note The DIMM sockets on the motherboard are labeled 1A 1B 2A 2B 3A 3B and 4A 4B For nodes with 4 GB of RAM DIMM modules occupy all of the A slots with the B slots left empty 12 Gently press down...

Страница 23: ...node about 4 250 000 000 bytes for a 4 GB node or 17 117 000 000 bytes for a 16 GB node the DIMM is functioning correctly 16 Return the old hardware to Isilon Technical Support For more information s...

Страница 24: ......

Страница 25: ...terface card NIC ESD grounded wrist strap 2 Phillips screwdriver or 2 JIS driver Removing the riser card assembly You can remove the riser card assembly to access the SAS drive controller card and IB...

Страница 26: ...bly Figure 14 PCIe riser card assembly Installing the riser card assembly Installing the riser card assembly connects the SAS drive controller card and the IB NVRAM card to the node motherboard 1 Inse...

Страница 27: ...IB NVRAM card you must remove the PCIe riser card assembly For more information see Removing the riser card assembly on page 25 1 Remove the failed IB NVRAM card 2 Install the new IB NVRAM card 3 Retu...

Страница 28: ...changes to the file system are correctly recorded in the event of a system failure 1 Insert the IB NVRAM card into the bottom slot on the riser card 2 3 4 5 1 4 8 position cable connector 1 Mounting...

Страница 29: ...heir corresponding port ID numbers If they are not label them before disconnecting them from the SAS drive controller card 2 Disconnect the drive cables from the SAS drive controller card 3 Remove the...

Страница 30: ...emove a network interface card on page 30 2 Install a new NIC in the node For more information see Install the network interface card on page 31 3 Return the failed NIC to Isilon unless otherwise dire...

Страница 31: ...requisite Before installing a NIC ensure that the node is shut down and the top panel is removed 1 Insert the NIC into the socket on the small riser card 2 1 2 Network interface card 1 Small riser car...

Страница 32: ...necessary install the SFP modules 6 Power on the node Verify that the node starts properly and displays the login prompt Note If a node fails to start properly or if the node displays errors relating...

Страница 33: ...aining data integrity This procedure is supported only for nodes that are running OneFS 5 5 3 and later Prerequisite Contact Isilon Technical Support to obtain a replacement chassis before beginning t...

Страница 34: ...drive into the same bay number in the replacement chassis that the hard drive was removed from in the failed node 7 Remove the failed node from the rack cabinet For more information see Remove a node...

Страница 35: ...age appears in the console log Sep 10 19 02 15 24 3 id1 root 2254 IFS mounted successfully 3 Run the isi_checkjournal command to check the file system journal isi_checkjournal finished successfully 4...

Страница 36: ...discharges 2 1 3 4 3 IB NVRAM connector 1 J4 connector 4 IB NVRAM cable 2 Transfer battery Figure 23 Connecting the transfer battery to the IB NVRAM card The LED on the back side of the IB NVRAM card...

Страница 37: ...lowing command usr bin isi_transform_tool tango debug The system displays text similar to the following output INFO Chassis SKU read from EEPROM is 812 0001 04 DEBUG Chassis SKU read from disks is 851...

Страница 38: ...odes can be shut down using the OneFS command line interface 1 Open a secure shell SSH connection to the node that you want to shut down 2 Run the shutdown p now command This command saves the journal...

Страница 39: ...chassis retaining screws Remove a node from a rack cabinet Removing a node from a rack cabinet provides unobstructed access to the node Prerequisite Before proceeding make sure that the node you want...

Страница 40: ...he intermediate rails Caution To minimize the chance of personal injury during node installation install Isilon IQ nodes in the rack cabinet without the hard drives installed Isilon recommends using t...

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