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TROUBLESHOOTING
Before calling for service, try the suggestions below to see whether you can solve your problem without outside help.
A
ir Conditioner can’t receive signal
from remote controller or remote
controller is not sensible.
Was the unit disrupted by unstable
voltage or static pressure?
Unplug the unit. After 3 minutes,
plug the cord back in to complete a
full reset.
Is the remote controller within the
receiving range?
The receiving range of remote
controller is 26ft. Do not exceed this
range.
Is the remote controller blocked by
obstacles?
Remove the blockages.
Is sensitivity of remote controller
low?
Check the batteries of remote
controller. If the power is low,
please replace the batteries.
Is there a fluorescence lamp in the
room?
Move the remote controller close to
air conditioner.
Turn off the fluorescence lamp and
try it again. Infrared light from the
lamp may affect remote
connectivity.
No fan blown out from air
conditioner.
Is air outlet or air inlet blocked?
Remove the obstacles.
In heating mode, is indoor
temperature close to set
temperature?
The unit will stop blowing fan after
the set temperature is satisfied.
Is heating mode just started up?
In order to prevent cold air, air
conditioner will delay for a while to
be started up. This is normal.
Set temperatu
re can’t be adjusted.
Is the unit operating in Auto mode or
Fan mode?
T
emperature can’t be adjusted in
Auto mode or Fan mode.
Is the required temperature out of
the setting temperature range
?
Temperature setting ranges from
61
°
F to 86
°
F.
There is a bad scent coming from
the unit.
Is there a source of the odor present
within the room? Such as furniture,
cigarette etc.
Remove the source of the smell.
Clean the filter.
There is abnormal sound during
operation.
Was the unit affected by an
electrical storm, radio signals etc.?
Disconnect the power and put
through it again, and then turn on
the unit.
Water-flowing sound can be heard.
Was the unit just turned on or
turned off?
There is flowing sound of refrigerant
inside the air conditioner. This is
normal.
Light popping or crinkling noises
can be heard.
Was the unit just turned on or
turned off?
Heat expansion or shrinkage for the
panel due to change of temperature,
which cause friction sound.
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