Assuming the record warning tone is enabled for the zone and subject to the configuration of lines,
intercom, record on demand settings, and the recording mix profile:
•
The end user record warning tone setting controls the inbound record warning tone. It has no bearing
on the outbound record warning tone.
•
The outbound record warning tone is controlled by the zone setting.
When a call transitions between various call states (such as adding parties, transfers, transition between
handset and HFM), the record warning tone will restart. In these cases, you might hear the RWT more
frequently than expected.
Note
If a user with no recording profile barges into a source line, then no inbound RWT is played. But if a user
barges into a destination line, the Media Manager plays the RWT for the user because the user is part of
the destination line. The source of the tone (inbound or outbound) is not identifiable to the user.
8.11.3
One-button diversion
A preprogrammed diversion button can be used to turn diversion on and off for calls to Unigy
extensions or for intercom or line calls. A button can be programmed for each diversion condition:
immediate, busy, ring no answer (RNA), or busy ring no answer (BRNA).
One-button diversion provides the flexibility to divert calls to different phone numbers or extensions for
different situations. For example, you could configure three one-button diversions for BRNA: one that
forwards calls to a colleague’s extension that you turn on when you are out to lunch, another that
forwards to colleague in a different time zone that you set for after hours on weekdays, and a third that
forwards to your mobile phone number, which you enable for weekends.
With one-button diversion, the same button turns diversion on and off for a particular condition and
extension. Each diversion button is specific to an extension or line, diversion type, and diversion
destination.
A
no diversion
button can also be set up to turn off all types of diversion for an extension with a single
button press.
When multiple users have buttons for identical line diversions (same type, destination, and extensions),
any of the users can use the button to enable diversion for all users of the line. For example, if all of the
users in a group attend the same daily meeting and have the same line diversion button settings for the
meeting, any users in the group can set diversion for the entire group by pressing the diversion button on
their button sheet.
Diversion can also be configured on the device, without the use of buttons, through Settings.
For more information about diversion in general, refer to
on page 159.
8.11.3.1
Diversion status display
When a button is programmed for diversion and turned on, the button is highlighted to indicate that
diversion is enabled; a label can be provided for the button to indicate the type of diversion. The button
is highlighted only if it exactly matches the diversion in effect (line, type, and destination).
8.11.3.2
Configure one-button ICM diversion
Configure diversion on a button to divert point-to-point intercom calls to another Unigy end user.
8.11: Managing calls
113
IPC Proprietary
Unigy 4.3
IQ/MAX TOUCH Turret User Guide
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