P 1, 2, 3 & 5000 Ex Ion Science Ltd
Page 50 of 52
Service Options
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Ion Science is pleased to offer a number of service options on our P product range. The
options below allow you to choose the cover provided for your instrument that best suits your needs.
At Ion Science we recommend t hat all of our gas detection instruments be returned for recalibration
on an annual basis to ensure optimal performance. For your convenience re-calibration has been built
into both service options. Choose between our Gold and Platinum Service levels giving you piece of
mind in a fixed cost solution.
Gold Service
·
Includes annual calibration after 12 months
·
Includes all repair costs and required spare parts
·
All calibrations and repairs will be carried out in 3 working days – if not a replacement instrument
will be sent out of equal or greater specification.
·
Instrument will be upgraded to the latest software
versions upon return to Ion Science.
Platinum Service
·
Never be without your instrument!
·
Should your instrument fail or need to be returned for annual re-calibration Ion Science will first
ship you a replacement instrument, of equal or greater specification with the latest software, by
courier who will also collect your returning instrument.
·
Includes your annual calibration and any required spare parts.
Both Gold and Platinum options can be purchased on a yearly basis or on a 5 year service contract
option. By entering into either service contract, this will entitle you to various accessories, discounts
and promotions.
For more information please contact our service department:
Telephone:
+44 (0) 1763 207228
Fax:
+44 (0) 1763 208814
Email:
