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TROUBLESHOOTING
USE THE CHART BELOW TO DETERMINE OPERATIONAL ISSUES THAT MAY NEED SERVICE
PROBLEM
POSSIBLE CAUSES
SOLUTIONS
Dehumidifier does
not start.
Power cord is unplugged.
Verify that outlet is working, and that plug
is firmly plugged into the outlet.
Blown fuse or circuit breaker.
Check and replace/reset circuit breaker.
Water tank is full.
Empty water tank and replace.
Water tank is not installed
properly.
Verify that water tank is installed properly.
Dehumidifier does
not dry the air as
it should.
Unit was not allowed enough
time to remove moisture.
Allow at least 24 hours to maintain a
desired humidity level.
Airflow is restricted.
Make sure intake grill is not blocked, and
have proper clearances. See
“Positioning
the Unit
” section on page 9.
Dirty filter.
See
“Air Filter” section on page 13.
Doors and windows may not
be closed tightly.
Check that doors, windows, and other
openings are securely closed.
Humidity may be entering the
room via other sources
i.e. clothes dryer, etc.
Look for sources of humidity and correct if
necessary
Ambient temperature to low.
Moisture removal is best at higher room
temperature. Lower room temperatures
will reduce the moisture removal rate. Unit
is designed to be operated at
temperatures above 41°F.
Dehumidifier runs
too much.
Area to be dehumidified is too
large.
The capacity of your dehumidifier may not
be adequate.
Doors and windows are open.
Close all doors and windows to the
outside.
Frost appears on
the coils.
Dehumidifier has been recently
turned on, or room temperature
is below 41 °F
This is normal. Frost will usually disappear
within 60 minutes. See
“Auto Defrost” in
the “Extra Features” section on page 8.
Fan Noise.
Air is moving through the
Dehumidifier
This is normal.
Water leakage.
Drain hose
1
may be loose
Check hose connection and tighten if
necessary
Water Tank not installed
properly
See
“Using the Bucket” section on page
10.
ES, AS, P2, EC
Eb, or E3 appear
on Display
See “Display” in the “Control Panel” section on page 7 for error code
definitions and solutions.
If problem persists, call for service.
1
Applies for both continuous drain hoses and pump drain hoses
