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Troubleshooting
The LED lights on the Wall Outlet are not illuminated
It is possible that your outlet is not getting power or that the status LEDs have been disabled.
Try this:
• Check to make sure power is flowing to your INSTEON Wall Outlet. If your outlet was just installed, make
sure the circuit breaker controlling the switch has been turned on. It is also advisable to verify the wire
connections in the junction box are secure and not showing any bare wire.
• If the outlet works and the connected device can be controlled, use software or the Local Programming
Flowchart to change the behavior of the status LED. The status LED brightness can be dimmed to the
point that it appears off. The INSTEON Hub and other central controller software allow setting of this device
property.
Unable to add the Wall Outlet to a scene as a controller or a responder
If the device has power, something is likely interfering with the INSTEON signal. Large appliances, power strips
and some electronic devices may generate powerline noise.
Try this:
• Check to see if you have connected your Wall Outlet downstream of a GFCI outlet. GFCI outlets often
unintentionally filter out the INSTEON powerline signal. If testing the GFCI outlet disconnects power to your
Wall Outlet, investigate alternative wiring options.
• Large appliances like refrigerators or air conditioners may be generating powerline noise that is disrupting
the INSTEON signal. If the issue only appears to happen when one of these large appliances is running,
install a noise filter at that device. If you are uncertain of the device generating the noise, disconnect the
potentially offending devices from power and test your Wall Outlet again. If the issue is resolved, install noise
filters at each offending appliance.
• Some small electronics devices that include an AC/DC power supply can generate substantial electrical
noise, in some cases, enough to disrupt an entire house of INSTEON devices. Search your home for
speaker docks, small stereos, etc. and disconnect them from power to perform testing. If removing these
devices from your powerline resolves the INSTEON issue, install a noise filter at each offending small
electronic appliance.
• Your Wall Outlet may be too far from another INSTEON device to receive a signal. Try locating a Range
Extender or other Dual-Band INSTEON device between the location of your Wall Outlet and the next
nearest INSTEON device.
The Wall Outlet is slow to respond to commands from a controller
This issue most likely lies with the controller, not the Wall Outlet; the controller is most likely repeating commands
not acknowledged by an INSTEON device that has been removed from the network. The repeated commands
are slowing down the INSTEON network, resulting in a delayed response from the Wall Outlet.
Try this:
• Consider if you have removed any INSTEON devices from you network that were part of the slow-to-
respond scene. If so, the links to these devices need to be removed from the controller. Use software to
examine the database of the controller or if you know the modules that were removed, manually remove
their links using the standard unlinking procedure.
• If you are unable to identify the missing devices, perform a factory reset on the controller. This will remove
all links from the controller’s database but will also require that you reconfigure the device’s scenes and
properties.
Содержание On/Off Outlet
Страница 1: ...On Off Outlet Owner s Manual On Off Outlet Owner s Manual ...
Страница 10: ...10 Line Neutral Ground End of Run Outlet ...
Страница 11: ...11 Line Neutral Ground Middle of Run Outlet ...
Страница 13: ...13 Line Line Neutral Neutral Ground Ground Switched Outlet With INSTEON Wall Keypad ...
Страница 20: ...20 Adjust the brightness of the status LEDs from full bright to off LED Brightness Software Only Features ...