26
Troubleshooting
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Problem
Possible Reason
Try This
Black smoke
coming from
Air Fryer
Oil used has a low
smoke point
Touch
Cancel
, unplug the Air Fryer and allow it to
cool to room temperature.
Use only cooking oils with a high smoke point,
e.g., virgin or extra virgin olive, avocado, canola,
soy-bean, safflower or rice bran oil.
Food residue on heating
coil, in cooking chamber
or on accessories
Touch
Cancel
, unplug the Air Fryer and allow it to
cool to room temperature. Remove accessories.
Clean the cooking chamber and accessories
thoroughly.
Faulty circuit or heating
element
Touch
Cancel
, unplug the Air Fryer. Contact
Customer Care Team at
or
1-800-828-7280
Note: Do not attempt to repair the appliance.
White smoke
coming from
Air Fryer
Food has high fat
content, such as bacon,
sausage, and hamburger
Avoid air frying foods with a high fat content.
Touch
Cancel
, unplug the Air Fryer and allow it to
cool to room temperature.
Check the Air Fryer Basket and Cooking Chamber
for excess oil or fat and clean as required.
Water is vaporizing,
producing thick steam
Always pat-dry moist foods before air frying.
Do not add water or other liquid to cooking
chamber when air frying.
Seasoning on food has
blown into element
Lightly spray vegetables and meats with cooking
oil before seasoning to ensure that seasoning
adheres to food
Air Fryer is
plugged in but
will not turn on
The appliance is not
properly plugged in
Ensure the power cord is plugged into the outlet
firmly.
Outlet is not powered
Plug another appliance into the same outlet to
confirm that it is powered.
Plug the Air Fryer into another plug.
Basket is not fully
inserted into cooking
chamber
Ensure basket is fully inserted into cooking
chamber.
