15
TROUBLESHOOTING
Error
Reason
Solution
Power cord not connected, no power
Connect power cord, try different
socket
Power switch is not on
Turn on power switch
Drive is without power or damaged
Check
overload
protection,
replace the drive
Console wires overloaded
Replace console wires
Console is damaged
Replace the console
Backlight is not working
Replace the backlight
Display’s IC has dry joint or connection
welding
Check the welding spot, reweld
LCD display is not fixed
Fix the display
Display IC error
Exchange the display
Resistance in transmission part
Lubricate transmission part
Belt is loose or too tight
Adjust belt tightness
Drive torsion moment is too high or low
Adjust torsion potentiometer
Display E00/E07 depending
on version
Safety key is not plugged
Plug the safety key
Safety is not plugged correctly
Re-plug the safety key
E01 Communication
error drive does not
receive
console
signal
E013
Communication error
console
does
not
receive drive signal
Poor wire contact, wires not
plugged
Re-plug the wires
Wires short circuit
Replace the wires
Display short circuit
Replace the wires
Drive circuit error
Replace the drive
E02
Stalling
protection
Motor wires are not plugged, or
there is open circuit inside the
motor.
Re-plug the motor wires or
replace motor.
Driver IGBT damaged.
Replace the drive.
External AC voltage is too low.
Stop using, ask the electrician
for help
E03 No signal from
speed sensor
Sensor is not connected,
Re-plug exchange the sensor
Damaged drive
Exchange the drive
E04 Incline error
Incline motor wires or signal
wires are not connected
Check the wires, re-plug
Incline motor is damaged
Replace incline motor
Damaged drive
Replace the drive
E05
Overcurrent
protection
Overload
System protected, restart the
motor
Resistance in transmission part
Lubricate transmission part
Motor short circuit
Replace the motor
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