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Insignia 5.8 Cu.ft. Upright Freezer
www.insigniaproducts.com
Troubleshooting
Caution
Do not try to repair your freezer yourself. Doing so invalidates the
warranty.
Problem
Possible cause
Possible solution
The freezer does not
operate
The freezer is unplugged.
Make sure that the freezer is plugged in and that the plug is
pushed completely into the outlet.
The fuse on the circuit is blown
or the circuit breaker is tripped.
Check the house fuse/circuit breaker box and replace the fuse or
reset the circuit breaker.
Power failure.
If a power failure occurs, the freezer turns off. Wait until the
power is restored.
The freezer door does
not close completely
Food packages are interfering
with the door.
Move the food packages or remove some food.
The door gaskets are dirty.
Clean the door gaskets.
Food in the freezer is
not cold
The door has been opened too
often or was not closed properly.
Make sure that the door is closed properly.
You have just added a large
amount of food to the freezer.
Allow time for the new food to cool, then check again.
The door is not closed
completely.
Check the door gasket and food distribution and make sure that
the door closes completely.
The freezer has recently been
disconnected for a period of
time.
Allow time for the freezer to cool before adding food. Four
hours are required for the freezer to cool down completely.
The thermostat is set too warm.
Set the thermostat to a colder setting.
The freezer makes
unusual noises or
vibrations
The freezer may not be level on
the floor.
Level the freezer with the leveling feet.
The body of the freezer is
touching a wall.
Move the freezer out from the wall.
Metal parts undergo expansion
and contraction.
This is normal.
Refrigerant is circulating
throughout the system.
This is normal.
Moisture is building up
in the interior of the
freezer
The door has been opened too
often or was not closed properly.
Make sure that the door is closed properly.
The freezer is in a location that is
very humid.
Move the freezer to a dryer location.
The weather is hot and humid.
This is normal.
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