15
Insignia NS-LCD47HD-09 47” LCD HD TV
www.insignia-products.com
Troubleshooting
Appendix
To attach a wall mount bracket to your TV:
1
Remove the four M4-2 and T4-2 screws
holding your TV to the stand.
2
Secure the wall mount bracket to the back of
your TV using six M6 screws, as indicated in
the illustration.
Warning
Do not try to repair your TV yourself. Refer all
service to a qualified service technician.
Symptom
Possible solution
No power
• Make sure that the power cord
is connected to your TV and a
power outlet.
• Unplug the power cord, wait 60
seconds, then plug the cord
back in and turn on your TV.
No picture
• Make sure that the video cables
are connected securely to the
back of your TV.
• Adjust the contrast and
brightness.
• Make sure that the correct
video mode is selected.
• Make sure that the incoming
signal is compatible.
• Make sure the antenna is
connected correctly.
• Check the closed caption
settings. Some TEXT modes
can block the screen.
Good picture but no
sound
• Increase the volume.
• Make sure that the sound is not
muted.
• Make sure that the correct
audio mode is selected.
Good sound but poor
color
• Adjust the contrast, color, and
brightness settings.
Poor picture
• Make sure that the room is not
too bright. Light reflecting off
the screen can make the picture
difficult to see.
• If an S-VHS camera or a
camcorder is connected while
another connected device is
turned on, the picture may be
poor. Turn off one or more
devices.
Horizontal dotted line
• Your TV may be too close to
another electrical device, such
as a hair dryer or neon light.
Turn off the device or move
your TV.
“Ghost” or double image
• This may be caused by
obstructions to the antenna,
such as high-rise buildings or
hills. Use of a highly directional
antenna may improve the
picture quality.
Remote control does not
work
• Press the
TV
button.
• Replace the batteries. Make
sure that the + and – symbols
on the batteries align with the +
and – symbols in the battery
compartment.
• Clean the remote sensor on the
front of your TV.
• Bright or fluorescent lighting
may interfere with the remote
control signal. Turn off the light
or move your TV.
Snowy picture or noise
• Make sure that the A/V and
antenna cables are connected
correctly and securely.
VGA picture is not stable
or synchronized
• Make sure that you have
selected the correct VGA mode
on your computer.
No output from one of
the speakers
• Adjust the balance in the
Sound
menu.
Control buttons do not
work
• Unplug the power cord, wait a
few seconds, then plug the cord
back in and turn on your TV.
After images appear
• Do not display a still image,
such as a logo, game, or
computer image, for an
extended period of time. This
can cause a permanent after
image to be burned into the
screen. This type of damage is
not covered by your warranty.
Picture has a few bright
or dark dots
• A few bright or dark dots on an
LCD screen is normal. It does
not affect the operation of this
TV.
Symptom
Possible solution
Attach wall b
r
acket
Remove
s
ta
n
d
200 mm
400 mm
Remove M4
s
c
r
ew
s
Remove T4
s
c
r
ew
s
Attach wall
bracket here
Remove stand
200 mm
400 mm
Remove M4 screws
Remove T4 screws
