77
NS-24DD220NA16/NS-28DD220NA16/NS-32DD220NA16 24"/28"/32" 720p 60Hz, LED DVD combo TV
www.insigniaproducts.com
Disc playback
INlink (CEC-compatible) device
Control buttons
do not work.
• Make sure that the
Button Lock
option is set to
Off
. See
” on
page
• Unplug the power adapter, wait
a few seconds, then plug the
adapter back in and turn on
your TV.
TV keeps
turning off.
• Make sure that the sleep timer
is not turned on. See “
” on page
A retail banner
is displayed.
• You selected
Store Display
Mode
when you ran the
Easy
Setup
wizard. Run the
Easy
Setup
wizard and select
Home
User Mode
on the
Viewing
Environment
screen. See
” on
page
Problem
Solution
Playback does
not start.
• Make sure that a disc is inserted
in the disc slot with the label
facing the back of the TV.
• The disc may be dirty. Clean the
disc. See “
” on
page
• The disc format may not be
supported. For more
information, see “
”
. Blu-ray and 3D
discs will not play.
No picture.
• Press
INPUT
and make sure that
DVD is selected. For more
information, see “
” on page
.
No sound.
• Make sure that headphones are
not connected to your TV.
When headphones are
connected the internal speakers
are muted.
• If your TV is connected to a
sound system, make sure that
the volume on the sound
system is turned up.
Picture is
distorted
during fast
forwarding or
reversing.
• This is not a malfunction. When
you resume normal playback
the distortion should disappear.
Some playback
features do not
work.
• Depending on the disc, some
playback features such as
stopping, skipping, or repeat
playback may not work.
Problem
Solution
The audio
language or
subtitle
language
cannot be
changed.
• Not all discs have multiple
languages. Check the disc
menu or disc packaging.
No subtitles.
• Press
SUBTITLE
and make sure
that subtitles are set to on.
Problem
Solution
My TV is not
displaying the
video from the
connected CEC
device.
• Make sure that the HDMI cable
is connected securely to your
TV and the device.
• Make sure that the device is
connected to your TV with an
HDMI cable.
• Make sure that the device is a
CEC device. See the
documentation that came with
the device for more
information.
• Press
INPUT
and make sure that
the correct video input source is
selected. See “
” on page
.
• Make sure that the INlink
feature is turned on. See
“
page
• Try adjusting the TV picture. See
page
• If the device is not an Insignia
device, it may not be
compatible with your TV.
Problem
Solution