www.explorersatellite.com
+1-954-763-8650
iSavi Quick Connect Guide
IMPORTANT!
Please download and install the 2 Apps: “IsatHub
Control” and “IsatHub Voice” from the
App Store or Play Store
using your broadband internet connection prior to using this device.
Step 1
Set the iSavi on a stable surface and unfold the unit so that the
larger flat surface points up and towards the equator. Press and hold the
power button for 5 seconds until the 4 arrow lights on top turn green.
The iSavi requires a recent GPS fix to operate so do not place it on a
metal surface or near any electrical interference.
Step 2
Connect your phone/tablet to the iSavi Wi-Fi network. The Wi-Fi
network name appears on a label on the bottom of the iSavi as “Default SSID:
iSavi-XXXXXXX”. The Wi-Fi password also appears there as “SSID PW:”. Note
that the password is case-sensitive and must be entered exactly as it appears
on the label. Only after you connect to the Wi-Fi network should you start
the IsatHub Control App and or IsatHub Voice App on your phone/tablet and
log in. Be sure to use lower case:
App username: admin App password: 1234
Connect to the Wi-Fi network and launch the App
Connecting to the Internet/Setting data limits
Step 3
Refine your aim and register the iSavi with
the Inmarsat network. The 3 Inmarsat satellites are
located in the center of the 3 colored circles on the
map below. The elevation angle gets higher the
closer to the center you get. A signal of 40dB or
better is required. For exact pointing (Elevation and
Direction) tap “Pointing Assist”.
Next tap “Connect to network”. This will register the
iSavi with the Network. Voice calls are now possible
using the IsatHub Voice App
(see reverse).
To connect to the Internet, proceed to step 4.
To place
a vo
ice call
from your te
rminal, lau
nch th
e IsatHub Vo
ice App an
d dial
00 fo
llowe
d by the country code an
d phone number you are
dialing,
then tap
the receiver button to start
the call.
The country code for th
e US, Canad
a an
d Bahamas
is 1.
Therefore, to dial
Explorer’s number in Flo
rida, you would dial
00 1 954 763 8650
To dial
the te
rminal fro
m a lan
dline phone
(from th
e US or Canad
a) dial
011 870
and th
e rest of your iSavi number
. Inte
rnational
access codes vary by th
e
country the calle
r is calling fro
m. In
coming calls are billed to th
e party callin
g.
Point and register your iSavi
Step 4
The IsatHub Control app screen shot on the left
shows that the iSavi is registered with the network (isatHub
connected) but is not connected to the internet (Connect
data is showing). Voice calls are still possible in this state,
but you must launch the IsatHub Voice app to do so.
The IsatHub Control app screen shot on the right shows an
active data connection (Disconnect data is showing).
Power on and position the iSavi
Important: You are responsible for all data used. Disable all automatic application updates,
close running programs and carefully manage and monitor your data usage to prevent
runaway billing.
Select “Connect data” from within the IsatHub Control app to start a data connection. When
connected, the app will display “Data
On” and billing will commence. When connected, the app
will display a data meter to help you keep track of your usage. To stop the data connection, go
back into the IsatHub Control App and tap “Disconnect data”.
Make sure to disconnect when an internet connection is not being used.
IsatHub Control App Icon
Making an Internet / Data Connection
IsatHub Voice App Icon
Antenna
(Larger flat surface)
Power Button
Battery
Arrow Icons
Pointing Mode
Exit Pointing Mode Button
You must tap
“Connect data”
to begin a
Data session
You must tap
“Disconnect data”
when done!
