Ingenico iwl255, Краткое руководство пользователя

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8
– Void (Credit or Debit)
If you have entered the wrong amount or need to cancel a transaction,
use the
Void transaction (instead of Refund ) wherever possible.
Transactions that are voided will not appear on cardholder statements.
Customers must be present for a void transaction on a debit card.
NOTE:
Transactions can only be voided before they are
settled.
1. At the idle screen, press
[Enter] to enter the main menu.
2. Press [3] or use
[▼]
button to scroll down until Void is highlighted
and press [Enter] .
3. Enter manager password and press [Enter] .
4. Terminal prompts Void Pre-Auth ; press [F1] for Yes and proceed
to Step 5 , or [F4] for Non Pre-Auth void and proceed to Step 7 .
5. If Pre-Auth Void is selected in step 4 , merchant then selects [F1]
for All or [F4] for One .
6. If All is chosen, a report will print for all open Pre-Auth in the batch.
If One is chosen, proceed to next step.
7. Press the key that corresponds to the desired search option.
NOTE: Cust PO # option is for commercial cards only.
8. Enter the transaction number from the original receipt (top of the
receipt) and press [Enter] .
9. When the transaction to void is found, press [F4] for Select . Press
the
[▼]
button to select the next transaction in the list.
NOTE:
A credit card or non-chip debit card can also be
swiped instead of choosing a search option.
10. For credit card, proceed to
Step 15 .
11. For debit card, pass the terminal to the cardholder. The cardholder
swipes/inserts his/her debit card. NOTE: Debit cards cannot be
manually entered.
12. The cardholder presses [Enter] to confirm the transaction amount.
13. The cardholder selects [CHQ] or [SAV] .
14. The cardholder enters the PIN and presses [Enter] .