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TMS, iWL221 GPRS, Card Sales & Refunds Quick Guide, 0613 v1

Card Sales & Refunds Quick Guide

Ingenico iWL221

via GPRS

1. Chip & PIN Sales (Customer Present)

2. Card Not Present (CNP) Sales Process

3. Refunds Process

4. Referrals Process
For full details, also refer to your main

iWL220/250 Terminal User Guide

IMPORTANT: To be paid for your card transactions you must submit them

at the end of every working day with the ‘End of day procedure’. See

Section 33, (page 29) of your main iWL220/250 Terminal User Guide.

Содержание iWL221

Страница 1: ...Process 4 Referrals Process For full details also refer to your main iWL220 250 Terminal User Guide IMPORTANT To be paid for your card transactions you must submit them at the end of every working day...

Страница 2: ...r 10 76 key 1076 and press the green ENTER key The terminal will now check the card that has been inserted If cashback has been enabled on your terminal you will be prompted to key the value The termi...

Страница 3: ...for 18 months as you may be asked to provide it in the event of a Chargeback Note You will be charged an Exception Fee if the customer s PIN is not used to verify the transaction e g for a swiped or k...

Страница 4: ...key When you see this screen key the card number the longer number in the middle of the card and press the green ENTER key Enter the expiry date MMYY and press the green ENTER key Note The terminal ma...

Страница 5: ...must be given to your customer in addition to any other invoice receipt that you may provide You will be prompted to tear off the customer receipt and press ENTER Should you require a second Customer...

Страница 6: ...e You may need to scroll to select Refund depending on how your terminal is configured by using f2 and f3 keys Enter the refund value e g for 10 76 key 1076 and press the green ENTER key The terminal...

Страница 7: ...stomer signature against the signature on the reverse of their card If the two match press ENTER to continue otherwise press CLEAR to cancel Keep the receipt safe and secure for 18 months as you may b...

Страница 8: ...the transaction has been authorised the terminal will print the Customer Copy sales receipt this must be given to your customer in addition to any other refund receipt that you may provide Refunds Pr...