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One Blue Hill Plaza, 16

Floor, PO Box 1546

Pearl River, NY 10965

1-800-PC-AMERICA, 1-800-722-6374

(Voice) 845-920-0800 (Fax) 845-920-0880

1 |

P a g e

ICT 250 EMV Certified PINpad with

Global Payments Canada

Cash Register Express now supports payment processing with EMV chip enabled cards through

the Ingenico ICT 250 EMV PINpad device. This document provides step-by-step instructions on

installation and usage of the ICT 250 with Cash Register Express.

Note: To use Global Payments EMV as a payment processor you must be using version 12.8001

or above.

Содержание iCT 250

Страница 1: ...with Global Payments Canada Cash Register Express now supports payment processing with EMV chip enabled cards through the Ingenico ICT 250 EMV PINpad device This document provides step by step instruc...

Страница 2: ...t be on version 12 8001 or higher to use the ICT 250 Each ICT 250 device needs its own wired internet connection unique IP address It cannot use the same internet cable connected to the PC Prior to in...

Страница 3: ...Oct 18 2016 Mathew Piccinich 1st Release 1 1 July 21 2016 Mathew Piccinich Updated Document Template Change pcAmerica to Cash register express on front page Formatted Images of pinpad Updated Screensh...

Страница 4: ...hrough CRE on each register that has an ICT 250 unit connected and processing card transactions Hardware Connections 1 Here is what the device looks like with the Ethernet adapter connected to the pin...

Страница 5: ...urn on and make a beeping sound when the connection is made properly 5 Locate your Ethernet cable that is connected to the same router or switch that your computer is connected to 6 Locate the Etherne...

Страница 6: ...6 P a g e 7 Connect the Ethernet cable into the pin pad s Ethernet port 8 The pinpad should be powered on and it should display the global payments logo...

Страница 7: ...P and DNS IP 1 With the pinpad Powered on Press the ADMIN key labeled It can be found below the 9 key and above the green enter key 2 Enter the Admin ID number and press the green enter key 3 Enter th...

Страница 8: ...8 P a g e 4 Select Setup Menu 3 5 Select Communications 2 6 Select Ethernet 3...

Страница 9: ...9 P a g e 7 Select Ethernet Setup 2 8 Select Dynamic 1 9 When you ve reached this screen Press the Red Cancel Key twice The screen will turn...

Страница 10: ...rom your router or switch This information will be needed by CRE to communicate with the pinpad 11 When the pinpad has restarted follow the same steps above to access the Ethernet Menu Screen Press AD...

Страница 11: ...Following information IP Address Gateway IP Subnet Mask PriDNS and SecDNS 14 Use the Down Key F2 to scroll down the Current Setup Screen to view more information Then Press the Red Cancel key To go b...

Страница 12: ...ress information we can configure the pinpad with a static IP address 1 Press Ethernet Setup 2 2 Press Static IP 2 3 From this menu we will select each parameter with their corresponding s or by using...

Страница 13: ...en enter key to confirm the address 5 Select Gateway IP 2 enter the Gateway IP address you recorded from step 13 and press the Green enter key to confirm the address 6 Select Subnet Mask 3 enter the S...

Страница 14: ...en enter key to confirm the address 8 Select SecDNSIP 6 enter the Primary DNS IP address you recorded from step 13 and press the Green enter key to confirm the address 9 Select Host Port 1 7 verify th...

Страница 15: ...15 P a g e 10 After confirming the Static IP settings and you ve returned to the Static IP Menu press the Red cancel key to restart the pinpad 11 The pinpad will now restart to apply the settings...

Страница 16: ...ere applicable 3 Select Setup 4 then Setup Screen G 4 At the setup screen select the Payment Processing tab 5 Select the Processing Tab 6 Select Credit Debit 7 Select Global Payments Canada as the Pay...

Страница 17: ...ow start processing credit card sales To process a sale with the 1 After you ve added the items to an invoice and selected Credit in CRE the pinpad will prompt to pass the terminal to the customer so...

Страница 18: ...18 P a g e 3 When prompted enter the Last 4 digits of the card number on the pinpad 4 When the sale is complete the pinpad will display Approved Press the green enter key...

Страница 19: ...edit card sale with an EMV card follow the steps below 1 After you ve added the items to an invoice and selected Credit in CRE the pinpad will prompt to pass the terminal to the customer so they can i...

Страница 20: ...20 P a g e 3 Wait for the pinpad to approve the sale Do not remove the card from the pinpad 4 When the sale is complete the pinpad will display Approved press the green enter key...

Страница 21: ...omplete a credit card sale with a contactless card follow the steps below 1 After you ve added the items to an invoice and selected Credit in CRE the pinpad will prompt pass the terminal to the custom...

Страница 22: ...22 P a g e 3 Wait for the pinpad to process the sale 4 When the sale is complete the pinpad will display Approved Press the green enter key...

Страница 23: ...you ve added the items to an invoice and selected Credit in CRE the pinpad will prompt to pass the terminal to the customer so they can swipe their card 2 When prompted swipe the card on the pinpad 3...

Страница 24: ...24 P a g e 4 Select the type of account you want to use to pay for the sale 5 Enter your Pin 6 When the sale is complete the pinpad will display Approved...

Страница 25: ...ally enter the card information by following the steps below 1 After you ve added the items to an invoice and selected Credit in CRE the pinpad will prompt to Swipe Insert Tap Card 2 Begin to Type the...

Страница 26: ...a g e 4 Type in the Manager Password and press the green enter key 5 Enter the CVV Code and press the green enter key 6 When the pinpad displays Imprint Credit Card press the green enter key to conti...

Страница 27: ...27 P a g e 7 Wait for the pinpad to display approved and the sale will be completed...

Страница 28: ...yee must enter the last 4 digits of the card See below for more details 1 After you ve selected credit to process the return in CRE the pinpad will prompt the manager s password 2 Swipe the card you w...

Страница 29: ...invoice See below for more details 1 After you ve selected Void in CRE the pinpad will prompt for the manager s password enter the password and press the green enter key 2 The pinpad will prompt for...

Страница 30: ...isplay information about the invoice so you can confirm that it is correct before voiding it Press the F4 key to select it 5 Press the F1 key to confirm the void 6 When the void is complete the pin pa...

Страница 31: ...must initiate the settlement in CRE but the pinpad s admin password must be entered on the pinpad to settle 1 Select the Manager or Options button 2 Enter the administrator password default admin whe...

Страница 32: ...32 P a g e 5 The pinpad will now prompt you to enter the Manager Password enter the password and press the green enter key 6 Press yes to start the settlement 7 Wait for the settlement to complete...

Страница 33: ...33 P a g e 8 When the settlement is finished a settlement report will print 9 You will then be prompted to print a detailed report press yes to print the report or no the finish the settlement...

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