Credit Card Plus: Ingenico iPP320
© 2018 athenahealth, Inc.
Rev 1.52 - Page 10
Other General Usage Tips
•
When the terminal screen does not display the athenahealth logo during a transaction, you may
cancel an incomplete transaction as long you ha
ve not progressed to the “Processing” stage by using
the red cancel key.
•
The yellow key on the terminal acts as a backspace key when manually entering data such as card
number, CVV code, etc.
•
The green key on the terminal is serves as an “Enter/Yes” key,
and is used to proceed to the next screen
when entering data, or can be used instead of the
“1”
key on the final amount acceptance screen.
•
Note that
EMV “Chip and PIN” cards
that some cardholders may have require a card holder to enter a
private PIN during a transaction. Therefore, it is desirable to make the terminal patient-facing to allow
PIN entry. The unit may be secured by using a lock in concert with the Kensignton® lock slot found on
the side of the device as pictured on the first page of this manual. Locks are commercially available
from a wide variety of retailers.
