INFOSEC UPS SYSTEM
- 4, rue de la Rigotière - 44700 Orvault - France - www.infosec.fr
Hot Line :
tél : +33(0)2 40 76 15 82 -
fax :
+33 (0)2 40 94 29 51- [email protected] - 10 05 04 205 02
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12
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10 TROUBLE SHOOTING
If the UPS failed to operate properly, please review the following checks firstly. If the problem
remains, please consult sales agent for service.
•
Is the Master power switched on?
•
Is the UPS plugged into a correctly working outlet?
•
Is the line voltage within the rating specified?
•
Is the fuse on the rear panel blown?
•
Is the UPS over loaded?
•
Is battery not fully charged? Dead battery? Charger failure?
Please provide the following information when call for service to +33 2 40 76 15 82.
→
Model number, serial number.
→
Date of the problem occurred, date of purchase.
→
Full description of the problem including load, LCD, and alarm status, installation condition,
working environment, etc.
Trouble-Shooting Chart
Problem
Possible Cause
Caution To Take
Front panel switch in off
position.
Turn on switch.
Rear panel fuse burnout.
Replace fuse restart UPS.
No light, and no alarm
(UPS not on)
Power cord lose
Check input power.
Power cord lose
Check input power.
No “Line-on LCD” light,
and alarm beeps every few
seconds.
AC Fuse burnout.
Replace fuse, if problem
remains, call for service.
Backup time is less than
the rating.
Battery is not fully
charger failure.
Recharge the battery
for at least 6 hours,
re-test the backup time.
If problem remains,
call for service.
