Golden Tee LIVE™
Version 9/16
Page 55
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Nighthawk System Box Problems
Symptom
Probable Cause
Solution
No video and no green lights on
the I/O Board. Fans are not heard
on the Nighthawk System Box.
No AC power to the Nighthawk
System Box.
Verify AC voltage is connected to
the Nighthawk System Box.
Power switch on the Nighthawk
System Box is off.
Flip the Nighthawk System Box
power switch to on.
Main cabinet power switch is off.
Be certain the main cabinet switch is
set to on.
Soft Power Shutdown
Press the Soft Power button with the
power turned on. Or, short the top 2
pins of the 6-pin connector on the
system box. See Appendix D.
Defective Nighthawk System Box.
Be certain all other possibilities are
explored before replacing the
Nighthawk System Box.
No video and no green lights on
the I/O Board. Fans are heard on
the Nighthawk System Box.
DC power cord not connected from
Nighthawk System Box to I/O
Board.
Connect the DC power cord from the
Nighthawk System Box to the I/O
Board.
Defective I/O Board.
Try it on a known good system.
Verify by disconnecting all cables
from the I/O Board except the DC
power and USB cable to the
Nighthawk System Box. No green
lights, replace the I/O Board.
Control Problems
Symptom
Probable Cause
Solution
Button does not work.
Switches Common post is not
connected to digital ground.
Verify continuity to digital/power
supply ground.
Signal wire is not connected to the
Normally Open post of the switch.
Verify continuity from the I/O Board
to the Normally Open post of the
switch.
Switch is defective.
Replace defective switch.
Button always indicates closed in
the player control test. Pressing it
will show it is not depressed.
Signal wire is connected to the
Normally Closed post of the switch.
Connect signal wire to the Normally
Open post of the switch.
Button always indicates closed in
player control test even with the
switch disconnected entirely.
Defective I/O Board.
Test on a known good system.
Replace if necessary.
Trackball is not functioning in any
direction.
Trackball is not connected to the
I/O Board properly.
Verify the trackball is connected to
J208 labeled trackball on the I/O
Board.
Defective trackball Interconnect
cable.
Verify continuity on the trackball
Interconnect cable.
Trackball is defective.
Replace trackball.
I/O Board is defective
Replace I/O Board. Try it on a
known good system.
Trackball does not work in a
certain direction.
Trackball cable is defective.
Verify continuity on the trackball
cable. Repair or replace if needed.
Trackball is defective.
Repair or replace the trackball. Try it
on a known working system.
I/O Board is defective.
Repair or replace the I/O Board. Try
it on a known working system.
Trackball works intermittently.
Inside of the trackball is dirty.
Clean the inside of the trackball.
Rollers are worn.
Replace the rollers and bearings.
Trackball is over-tightened.
Do not over-tighten the trackball.
Tighten just enough to flatten the
lock washers.
