71
Level
trOll
Operator’s Manual
0052210 rev. 006
seCtion 10: trouBLeshootinG
Problem:
Real-time readings are in the wrong units
Probable Cause:
Default units are being used
Suggested Remedy:
Click the Sensors tab, select the sensor, click
the configure button
and select the desired units for each
parameter in the Sensor Setup window. Click OK
.
troubLeShootInG data LoGS
Problem:
Cannot add a new log
Probable Cause 1:
Only one “active” log can reside in the device at a
time—an “active” log is a log that is Ready, Pending, Running, or
Suspended as shown in the Status column of the Logging Tab
Suggested Remedy:
Stop or delete the log if possible. Alternatively,
configure the new log after the active log is completed
Probable Cause 2:
The device has its maximum number of logs already
stored—the Level TROLL 300, 500, and Baro TROLL have a capacity
of 2 logs
Suggested Remedy:
Download, and then delete a log you are through
with. This will make room for an additional log on the device
Problem:
New log exceeds available memory (message from software)
Probable Cause:
The log as configured would exceed the device memory
Suggested Remedy:
Edit the log and try these:
• Select a longer sampling interval
