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troubLeShootInG ConneCtIonS
Problem:
Win-Situ cannot connect to the Level TROLL
Probable Cause:
Wrong COM port selected, incompatible
Communication settings, loose or dirty cable connections, low
batteries
Suggested Remedy:
Check the following:
• all cable connections are tight, connectors are clean and dry
• the cable is securely attached to the instrument
• the correct COM port is selected (select Preferences menu >
Comm Settings to check this)
• the communication settings in Win-Situ and in the Level TROLL
match. To reset the device communication settings to the serial
defaults, click “Reset all Devices” in the Comm Settings dialog
(Preferences menu > Comm Settings)
• the internal battery has voltage remaining, or external power is
supplied
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