12
NOTE: During the upgrade process, the Bluetooth icon on the thermometer is
always on and the three horizontal bars are displayed in cycles.
Product errors and troubleshooting
Problem
Item to detect
Solution
Battery depleted
Replace old batteries with new ones
Batteries have been installed
with the wrong polarity
Batteries are not installed
properly
Take out the batteries and re-install
them correctly.
Unable to carry out
measurement as current battery
capacity is too low.
Replace the batteries.
Meaurement distance is too
long
Target temperature is beyond
range of measurements 89.6
℉
-109.2
℉
(32
℃
-42.9
℃
)
Environment temperature
either exceeds the design range 32
℉
-104
℉
(0
℃
-40
℃
)or is unstable
Follow the instruction manual and
repeat the measurements
Current state: all symbols are
falshing on the screen. The product is
not usable.
Please contact customer services.
Current battery capacity is too
low.
Relpace the battery as soon as
possible.
The application
cannot find the
product.
There may be a problem with
the Bluetooth connection
Restart the device.
Turn off and turn on the Bluetooth
of the smart device.
Body temperature
Body temperature varies from person to person and fluctuates during the
course of the day. For this reason, it is suggested to know one's normal,
