VP5300 User Manual
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6.10.
Installation Notes
•
The VP5300 is designed to be mounted on a metal surface and in reasonably close proximity
to any internal motors and electrical devices that may be operating inside the kiosk.
However, the unit (like all NFC/RFID devices) is susceptible to RF and electromagnetic
interference
. It is important that the unit not be mounted near (within 3 or 4 feet of) large
electric motors, computer UPS systems, microwave transmitters, anti-theft devices, radio
transmitters, routers, and so on.
•
Close proximity of metal to antenna’s the RF-emitting end can greatly reduce the antenna’s
range.
•
Tie all cables neatly with nylon cable-ties and route them so that they are inaccessible and
invisible to customers. Label the cable ends as "host," "ViVOpay," and "power" to simplify
connection testing or component replacement, particularly when untrained individuals might
be involved.
•
Test the installation using a test card to perform an end-to-end transaction (the same as an
actual purchase). The NFC antenna front panel's light should illuminate. Even if the
transaction is declined (as it should be with a test card), it will prove connectivity all the way
through the system. If possible, the store manager or some other responsible party should
test each VP5300 on a regular basis (perhaps at the start of each day or at least once per
week) with a test card to ensure continued operation and functionality. If the unit is
manually rebooted, it is important to test the contactless reader portion as soon as possible
afterwards to verify continued communication.
6.11.
24-Hour Device Reboot
Per PCI Requirements, this device reboots every 24 hours and performs a firmware self-
check at that time. Please contact your device integrator if you need to check the reboot time
for your unit.
