HDC-TH401/201/101 User Guide
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9 Trouble shooting
In case this device does not work correctly, please check the following items first.
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Are this device and the connected devices turned on normally?
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Are cables connected correctly?
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Are there no loose connections?
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Are cables that are appropriate to this device being used?
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Are signal specifications of connected devices matched to each other?
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Are settings of the sink device correct?
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Are there any close objects that may cause noise?
If the problem still cannot be solved, check the items in the table below. Please refer to manuals of connected
devices as well, since they may possibly cause the problem.
Problem
Check item
Page
Video output
Video is not output.
If there are no problems with cable connections, first check [1] and
[2] below.
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[1] Verify that the EDID resolution setting of the HDC is set to the
input resolution supported by the display device.
・
The EDID resolution is set to 1080p by default, but some TVs
do not support that resolution.
・
If the EDID resolution is set to 1080i, the video may not be
output to the display device that does not support the interlaced
signals.
・
Some monitors for PCs do not support the resolutions for TVs.
Some LCD TVs do not support PC resolutions (VGA to WXGA).
[2] Verify that signals are output from the input device.
・
If the “SIGNAL” LED on rear panel lights, check [3] to [5]; if the
LED turns off, check and [6] to [7].
[3] If signals protected by HDCP are input, does the sink device
support the HDCP?
・
If the sink device does not support HDCP, copyright-protected
signals are not displayed.
Check whether the sink device supports the HDCP.
[4] If a long cable is connected for input or output, replace it with a
16 ft. (5 m) or shorter cable.
[5] Verify that unsupported signals are not being input.
[6] Verify that No-signal input monitoring time is not too short.
[7] Check the video output setting of the source device.
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