Part 3 - Appendix
17
Problem
Check
The main unit won't turn
on.
•
Check the power cable connection.
•
Check the power outlet.
I can't see Live videos.
•
Check the camera's power status.
•
Check the network connection status of the computer and the network camera.
Images are blurry.
•
Make sure the lens is clean. If not, clean it using a soft piece of cloth or a brush.
•
Make sure the lens is in focus. Adjust the focus during daytime.
•
If there is too much light coming into the camera or the camera is picking up an
overly bright light source, adjust the camera's position/angle accordingly.
Video color appears
incorrect.
Check the white balance settings. If using the
Auto
option, it may take some time for
the white balance to be adjusted.
Images are blinking.
If the camera is pointed at the sun or a fluorescent lamp, adjust the camera's angle away.
Lost the admin ID and
password and unable
to connect to a network
camera.
You must perform a factory reset. A factory reset will revert all settings, including
network settings, to their factory defaults. After performing a factory reset, make a
memo of the admin ID and password as a safety precaution.
Unable to launch IDIS Web.
If the IDIS Web login screen is not loading, check which version of Microsoft Internet
Explorer you are using. IDIS Web may not launch properly on versions 8.0 or below.
Part 3 - Appendix
Troubleshooting
Содержание DirectIP DC-S Series
Страница 1: ...Powered by DC S Series Installation Manual DC S3883HRX DC S3583HRX...
Страница 14: ...Part 1 Introduction 14 Dimensions 401 1mm 15 79 20mm 242mm 9 52 43 5mm 1 71 7mm 4mm 242mm 9 52...
Страница 20: ...Part 3 Appendix 20 External Dimensions x H 9 52 x 15 79 242mm x 401mm Weight Main Unit 16 31 lbs 7 4kg V1 1...
Страница 21: ...IDIS Co Ltd For more information please visit at www idisglobal com...