idiag P100, Руководство пользователя, Страница: 28 / 30

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14 Troubleshooting (problem/possible cause/solution)
Send any questions about the Idiag P100 and its accessories or equipment to the address on the last page
of this user manual. To allow immediate processing and a faster response, please provide a complete
return address and the serial number of the Idiag P100 in question.
Problem Possible cause Solution
The device does not turn on Low battery level Charge the battery and try again
The device does not turn on Battery not installed
correctly
See Chapter 9.1. Ensure that the battery is
installed with the contacts the right way
around.
The device does not turn on The detachable
module is not
correctly fitted
Place the detachable module with its three
struts at a 45-degree angle to the base
module and then bring the two halves of the
grip together. Once it has been correctly
assembled, the unit will beep.
The device does not turn on or off or the
training intensity cannot be changed.
Defective
button/device
crashed
Remove the battery and reinstall it. Re-start
the device. If the problem persists, return
the device to Idiag after contacting us by
telephone (see address on last page).
Menu navigation does not work as
desired.
Software error Turn the device off, remove the battery,
reinstall it and turn the device on again. If
the problem cannot be resolved, check the
Idiag P100sport App to see if there are any
software updates available.
The air guide is not recognised Air guide not fitted
correctly
Remove the air guide from the base module
and refit it. The air guide may need to be
pressed on with some force to ensure the
contacts connect properly. Ensure that the
air guide is completely dry after washing it.
The base module and detachable
module cannot be properly connected
The detachable
module is not
properly engaged
Remove the detachable module and refit it.
Ensure that the top Chapter is fitted first,
before connecting the handles.
The battery does not charge Battery not installed
correctly
Check that the battery is correctly installed
such that the contacts are correctly
positioned in the charger.
Also check that the mains plug is properly
inserted into the charger.
Breathing bag is leaking The breathing bag is
not correctly rolled
up
Ensure that the breathing bag is correctly
rolled up and sealed before connecting it to
the device.
The mouthpiece loses its shape Normal wear and
tear
The mouthpiece is a wear part. If the
mouthpiece loses its shape, we
recommend that you purchase a new
mouthpiece to ensure the best possible
training.
Immediately after switching on, a
warning signal sounds and the device
switches off
Air guide not properly
recognised
After cleaning, allow the air guide to dry
completely (inside and out), reinsert it and
restart the device. Alternatively, check that
the detachable module has been correctly
inserted into the base module.
15 Disposal
This product, including its associated battery, must not be disposed of together with normal
household waste. Before disposing of this product please consult your local authority or
your dealer and enquire about the correct method of disposal.