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Manual Number: 00750-903-2

Page 14

WINCOMM8/C Manual

Appendix A: Troubleshooting

A software testing utility is supplied with the adapter and will be used in the troubleshooting proce-
dures. By using this utility and following these simple steps, most common problems can be elimi-
nated without the need to call Technical Support.

1. Identify all I/O adapters currently installed in your system. This includes your on-board

serial ports, controller cards, sound cards etc. The I/O addresses used by these adapters, as
well as the IRQ (if any) should be identified.

2. Configure your adapter so that there is no conflict with currently installed adapters. No two

adapters can occupy the same I/O address.

3. Make sure the adapter is using a unique IRQ. While the adapter does allow the sharing of

IRQs, many other adapters (i.e. SCSI adapters & on-board serial ports) do not. The IRQ is
typically selected via an on-board header block. Refer to the section on Card Setup for help
in choosing an I/O address and IRQ.

4. Make sure the adapter is securely installed in a motherboard slot.

5. For Windows 95/98/2000/ME and Windows NT, the diagnostic tool ‘WinSSD’ is installed in

the on the Start Menu during the setup process. First find the ports using the Device Manager,
then use ‘WinSSD’ to verify that the ports are functional.

Always use the diagnostic software when troubleshooting a problem. This will help eliminate any
software issues and identify any hardware conflicts.

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Содержание WINCOMM8/C

Страница 1: ...Model WINCOMM8 C Product Manual MANUAL NUMBER 00750 903 2A ...

Страница 2: ...nual in our online Support Library Thank you The information in this document is provided for reference only ICS Advent does not assume any liability arising from the application or use of the information or products described herein This document may contain or reference information and products protected by copyrights or patents and does not convey any license under the patent rights of ICS Adve...

Страница 3: ...cts which are not in an as new and re saleable condition are not eligible for credit return and will be returned to the customer Limited Warranty Effective April 1 1998 all products carry a 2 year limited warranty Within two years of purchase ICS Advent will repair or replace at our option any defective product ICS Advent will service the warranty for all standard catalog products for the first tw...

Страница 4: ... made by various manufacturers in performing warranty repairs and building replacement products If ICS Advent repairs or replaces a product its warranty term is not extended ICSAdvent will normally return your replacement or repaired items via Second DayAir Overnight delivery or delivery via other carriers is available at an additional charge Limitation of Liability In no event shall ICS Advent be...

Страница 5: ...y Cautions and Warnings are accented with triangular symbols The exclamation symbol is used in all cautions and warnings to help alert you to the important instructions The lightning flash symbol is used on the left hand side of a caution or a warning if the advisory relates to the presence of voltage which may be of sufficient magnitude to cause electrical shock Use caution when servicing any ele...

Страница 6: ...ware Installation 9 Chapter 4 Technical Description 10 Features 10 Interrupt Status Port 10 DB 25 Connector PinAssignments DB 25 Male 11 DB 9 EIA 574 DTE DB 9 Male 11 DB 78 Connector PinAssignments DB 78 Female 12 Chapter 5 Specifications 13 Environmental Specifications 13 Power Consumption 13 Mean Time Between Failures MTBF 13 Physical Dimensions 13 Appendix A Troubleshooting 14 Appendix B Electr...

Страница 7: ...9 and E10 Sharing IRQs with another adapter 5 Figure 6 Clocking Mode Divide By 4 6 Figure 7 Clocking Mode Divide By 1 6 Figure 8 Asynchronous Communications Bit Diagram 16 Figure 9 Silk Screen Dimensions 17 List of Tables Table 1 Address Selection Table 3 Table 2 DB 25 Connector Pin Assignments 11 Table 3 DB 9 Connector Pin Assignments 11 Table 4 DB 78 Connector Pin Assignments 12 Current Revision...

Страница 8: ...amaged contact ICS Advent WINCOMM8 C Serial I O Adapter Octopus Cable providing eight DB 25 or DB 9 connectors I O and Communication Documentation CD ROM I O and Communication Software C Series CD ROM Factory Default Settings The WINCOMM8 C factory default settings are as follows To install the WINCOMM8 C using factory default settings refer to the Installation section of this manual t r o P s s e...

Страница 9: ...tting t r o P s s e r d d A e s a B Q R I 2 1 E 1 t r o P 2 t r o P 3 t r o P 4 t r o P 5 t r o P 6 t r o P 7 t r o P 8 t r o P t r o P 5 2 B D s s e r d d A e l p m a x E 1 1 0 e s a B 7 8 2 0 8 2 2 2 8 e s a B F 8 2 8 8 2 3 3 6 1 e s a B 7 9 2 0 9 2 4 4 4 2 e s a B F 9 2 8 9 2 5 5 2 3 e s a B 7 A 2 0 A 2 6 6 0 4 e s a B F A 2 8 A 2 7 7 8 4 e s a B 7 B 2 0 B 2 8 8 6 5 e s a B F B 2 8 B 2 ...

Страница 10: ...ddress as some selections conflict with existing PC ports The following table shows several examples that usually do not cause a conflict Refer to Appendix A for common address contentions Table 1 Address Selection Table s s e r d d A g n i t t e S n o i t i s o P h c t i w S 1 2 3 4 5 6 7 F 3 1 0 0 1 n O n O n O n O f f O n O n O F B 1 0 8 1 n O n O n O n O f f O f f O n O F 7 2 0 4 2 n O n O n O...

Страница 11: ...complex addressing problems For more information on imple menting the PAL option please contact Technical Support IRQ Selection Each port on the WINCOMM8 C has an interrupt jumper that may have to be set prior to use The software you are using with the board will determine which interrupts if any are to be used The DOS serial port interface software does not use interrupts while interrupt buffer p...

Страница 12: ... jumper M indicates the inclusion of a 1K ohm pull down resistor required on one port when sharing interrupts 1 2 3 4 5 6 7 8 N S M N S M E9 E10 Figure 3 Header E9 and E10 Normal IRQ Mode Set jumpers to S for shared interrupt mode on all blocks sharing an IRQ except one Set that port block for M This provides the pull down resistor circuit that makes IRQ sharing possible If you are using more than...

Страница 13: ... data rate 460 8K bps place the jumper in the divide by 1 silk screen DIV1 position Figure 7 Clocking Mode Divide By 1 Baud Rates and Divisors for the DIV1 mode The following table shows some common data rates and the matching data rates you should choose if using the adapter in the DIV1 mode DIV4 DIV1 e t a R a t a D s i h t r o F e t a R a t a D s i h t e s o o h C s p b 0 0 2 1 s p b 0 0 3 s p ...

Страница 14: ...choose the appropriate divisor from the following table e t a R a t a D s i h t r o F r o s i v i D s i h t e s o o h C s p b 0 0 2 1 4 8 3 s p b 0 0 4 2 2 9 1 s p b 0 0 8 4 6 9 s p b 0 0 6 9 8 4 s p b K 2 9 1 4 2 s p b K 4 8 3 2 1 s p b K 6 7 5 8 s p b K 2 5 1 1 4 s p b K 4 0 3 2 2 s p b K 8 0 6 4 1 ...

Страница 15: ...Advanced Ports control panel to configure the card for Windows NT After installing the software for your new adapter card please choose Launch Help File After the help file comes up choose the type of adapter that you have i e ISA Legacy PCI PCMCIA From there the help file will give you step by step instructions on the installation of your card type Please read the help file before installing your...

Страница 16: ...peration prior to installing the WINCOMM8 C into the computer 1 Turn off PC power Disconnect the power cord 2 Remove the PC case cover 3 Locate an available slot and remove the blank metal slot cover 4 Gently insert the WINCOMM8 C into the slot Make sure that the adapter is seated properly 5 Replace the screw 6 Install the octopus cable 7 Replace the cover 8 Connect the power cord Installation is ...

Страница 17: ...rovides the user with an Interrupt Status Port ISP for greater throughput when servicing multiple ports on a single interrupt line The ISP is a read only 8 bit register that sets a corresponding bit when an interrupt is pending Port 1 interrupt line corresponds with Bit D0 of the status port Port 2 with D1 etc The ISP can be addressed two different ways If header E11 is in the Switch position the ...

Страница 18: ...a e R t e S a t a D 6 t u p n I D C D t c e t e D r e i r r a C a t a D 8 t u p n I I R r o t a c i d n I g n i R 2 2 t u p n I DB 9 EIA 574 DTE DB 9 Male Table 3 DB 9 Connector Pin Assignments l a n g i S e m a N n i P e d o M D N G d n u o r G 5 D T a t a D t i m s n a r T 3 t u p t u O S T R d n e S o T t s e u q e R 7 t u p t u O R T D y d a e R l a n i m r e T a t a D 4 t u p t u O D R a t a ...

Страница 19: ... o P 1 2 3 4 5 6 7 8 D T 6 3 2 1 7 2 3 5 7 1 5 6 6 2 4 D R 7 3 1 1 8 2 2 6 7 0 5 7 6 1 4 S T R 7 1 1 3 8 2 2 6 5 0 7 7 4 1 6 S T C 6 1 2 3 7 3 2 5 5 1 7 6 4 2 6 R T D 5 3 3 1 6 2 4 4 7 2 5 5 6 3 4 R S D 8 1 0 3 9 1 2 7 5 9 6 8 4 0 6 D C D 8 3 0 1 9 2 1 7 7 9 4 8 6 0 4 I R 5 1 3 3 6 4 2 4 5 2 7 5 4 3 6 D N G 4 3 4 1 5 2 5 3 7 3 5 4 6 4 4 ...

Страница 20: ...i 9 3 m c 1 9 9 Environmental Specifications n o i t a c i f i c e p S g n i t a r e p O e g a r o t S e r u t a r e p m e T e g n a R C º 0 5 o t º 0 F º 2 2 1 o t º 2 3 C º 0 7 o t º 0 2 F º 8 5 1 o t º 4 y t i d i m u H e g n a R H R 0 9 o t 0 1 g n i s n e d n o C n o N H R 0 9 o t 0 1 g n i s n e d n o C n o N Mean Time Between Failures MTBF Greaterthan150 000hours Calculated Power Consumptio...

Страница 21: ...h currently installed adapters No two adapters can occupy the same I O address 3 Make sure the adapter is using a unique IRQ While the adapter does allow the sharing of IRQs many other adapters i e SCSI adapters on board serial ports do not The IRQ is typically selected via an on board header block Refer to the section on Card Setup for help in choosing an I O address and IRQ 4 Make sure the adapt...

Страница 22: ...nal Equipment and Data Circuit Terminating Equipment Employing Serial Binary Data Interchange Both implementations are in wide spread use and will be referred to as RS 232 in this document RS 232 is capable of operating at data rates up to 20 Kbps 50 ft The absolute maximum data rate may vary due to line conditions and cable lengths RS 232oftenoperates at38 4Kbpsover very short distances The volta...

Страница 23: ...ssion of a pre defined number of stop bits usually 1 1 5 or 2 An extra bit used for error detection is often appended before the stop bits 5HPDLQ GOH RU QH W VWDUW ELW 2GG YHQ RU 8QXVHG 6723 3 7 WR DWD LWV GOH VWDWH RI OLQH Figure 8 Asynchronous Communications Bit Diagram This special bit is called the parity bit Parity is a simple method of determining if a data bit has been lost or corrupted dur...

Страница 24: ...ManualNumber 00750 903 2 Page17 Appendix D Silk Screen 3 9 7 0 Figure 9 Silk Screen Dimensions ...

Страница 25: ...rostaticDischarge ESD Immunity EN61000 4 3 1995RadiatedRFFieldImmunity EN61000 4 4 1995EFTImmunityforACandI OLines EN 60950 1992 Safety of InformationTechnology Equipment ThetechnicaldocumentationrequiredtodemonstratethisproductmeetstherequirementsoftheEMCDirective and the LowVoltage Directive has been compiled by ICSAdvent and is available for inspection by the relevant enforcementauthorities Att...

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