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12

Contacting Technical Support

If you are experiencing problems not referenced in the Troublehooting section, you may contact 

Technical 

Support

 ([email protected]

and send the following information:

• 

Host computer make and model

•  Type of Operating System installed (e.g. Windows XP, Mac OS X, Windows 7 etc.)
• 

Part number and serial number for both the LEX and REX

•  Make and model of any USB device(s) attached to the product
• 

Description of the installation

• 

Description of the problem

Warranty Information

Limited Hardware Warranty

Icron Technologies Corporation warrants that any hardware products accompanying this documentation 
shall be free from significant defects in material and workmanship for a period of 

two years from the date 

of purchase.

 Icron Technologies Corporation’s hardware warranty extends to Licensee, its customers, and  

end users.

The Warranty does not include repair of failures caused by: misuse, neglect, accident, modification, operation 
outside a normal operating environment, failure caused by service of the device by non-authorized servicers, 
or failure caused by a product for which Icron Technologies Corporation is not responsible.

Hardware Remedies

Icron Technologies Corporation’s entire liability and the Licensee’s exclusive remedy for any breach of 

warranty, shall be, at Icron Technologies Corporation’s option, either (a) return of the price paid or (b) repair 

or replacement of hardware, which will be warranted for the remainder of the original warranty period or 
30 days, whichever is longer. These remedies are void if failure of the hardware has resulted from accident, 
abuse, or misapplication.

Limitation of Liability

The hardware warranty set forth in this agreement replaces all other warranties. Icron Technologies 
Corporation expressly disclaims all other merchantability and fitness for a particular purpose and 
noninfringement of third-party rights with respect to the hardware.

Icron Technologies Corporation dealer, agent, or employee is authorized to make any modification extension, 
or addition to this warranty. Under no circumstances will Icron Technologies Corporation, its suppliers 
or licensors be liable for any costs of procurement or substitute products or services, lost profits, loss of 
information or data, or any other special, indirect, consequential, or incidental damages arising in any way 
out of the sale of, use of, or inability to use Icron Technologies Corporation product or service, even if Icron 
Technologies Corporation, its suppliers or licensors have been advised of the possibility of such damages. In 
no case shall Icron Technologies Corporation, its suppliers and licensors’ liability exceed the actual money 
paid for the products at issue.

Since some jurisdictions do not allow the limitation of implied warranties of liability for incidental, 
consequential, special or indirect damages, the above limitation may not always apply. The above limitation
will not apply in case of personal injury where and to the extent that applicable law requires such liability.

Содержание Ranger 2101

Страница 1: ...USB 2 0 Ranger 2101 Cat 5e 100m USB Extender System User Guide ...

Страница 2: ...ikely to cause harmful interference in which case the user will be required to correct the interference at his own expense CE Statement We Icron Technologies Corporation declare under our sole responsibility that the Ranger 2101 to which this declaration relates is in conformity with European Standard EN 55022 Class A EN 61000 and EN 55024 IC Statement This Class A digital apparatus complies with ...

Страница 3: ... LEX unit 6 Installing the REX unit 6 Connecting the LEX unit to the REX unit 7 Checking the installation 7 Connecting a USB device 8 Compatibility 8 Troubleshooting 8 Specifications 11 Warranty Information 12 Limited Hardware Warranty 12 Hardware Remedies 12 Limitation of Liability 12 Obtaining Warranty Service 13 Contacting Sales Technical Support 13 Technical Glossary 14 ...

Страница 4: ...ded with the product USB 2 0 or 1 1 compatible computer Host computer with a USB compliant operating system USB 2 0 or 1 1 compatible device Cat 5e Unshielded Twisted Pair UTP cable with two RJ45 connectors if using surface cabling OR Cat 5e cabling with two information outlets and two Cat 5e patch cords with RJ45 connectors if using premise cabling This product supports solid core Cat 5e or bette...

Страница 5: ...when the Ranger is installed properly 3 Link Port RJ45 Accepts RJ45 connector for Cat 5e cabling 4 Link LED Green on RJ45 Indicates connectivity between LEX and REX LED turns on when link between LEX and REX is established Off when there is no link between LEX and REX 5 Activity LED Amber on RJ45 Indicates activity on RJ45 port LED blinks intermittently when data is transmitted between LEX and REX...

Страница 6: ...hen the Ranger is installed properly 3 Link Port RJ45 Accepts RJ45 connector for Cat 5e cabling 4 Link LED Green on RJ45 Indicates connectivity between LEX and REX LED turns on when link between LEX and REX is established Off when there is no link between LEX and REX 5 Activity LED Amber on RJ45 Indicates activity on RJ45 port Blinks intermittently when data is transmitted between LEX and REX 6 Po...

Страница 7: ...e two locations with Cat 5e information outlets located near both the computer and the USB device s Installing the LEX unit 1 Place the LEX unit near the computer 2 Plug the USB Type A connector on the LEX into a USB port on the computer Installing the REX unit 1 Place the REX unit near the USB device s 2 Plug the power adapter into a suitable AC outlet 3 Connect the power adapter to the REX unit ...

Страница 8: ...nductors must not exceed 10m Checking the installation 1 On the LEX and REX units check that the Power Host and Link LEDs are on and that the Activity LED is blinking If the Link LED and Activity LED are permanently off then the cabling between the LEX and REX unit is not installed properly or is defective 2 For Windows users open Device Manager to confirm that the Ranger has been installed correc...

Страница 9: ...e the problem after following these instructions please contact technical support for further assistance PROBLEM CAUSE SOLUTION All LEDs on LEX unit are off The LEX unit is not receiving enough power from the USB port 1 Ensure that the USB Type A connector from LEX to Host computer is properly inserted directly in a USB port 2 Move the LEX USB Type A connector to another USB port on the Host compu...

Страница 10: ...cumentation 2 Attach a USB device to the Ranger All LEDs on both the LEX unit and REX unit are on but the USB device does not operate correctly or is detected as an Unknown Device in the operating system The USB device is malfunctioning The computer does not recognise the USB device The application software for the device is not operating The Ranger is malfunctioning 1 Disconnect the Ranger from t...

Страница 11: ...10 NOTES ...

Страница 12: ... 100 240 V AC 50 60 Hz Output 5 V DC 1 5 A AC adapter connector 8 pin Icron custom connector Power available to USB device at REX unit 500 mA USB cable length LEX to Host computer 0 15 meters 0 49 ft LEX unit USB connector 1 x USB Type A connector LEX unit Link connector 1 x RJ45 REX unit Link connector 1 x RJ45 REX unit USB connector 1 x USB Type A port LEX unit dimensions 44 mm x 87 mm x 24 mm 1...

Страница 13: ...dware which will be warranted for the remainder of the original warranty period or 30 days whichever is longer These remedies are void if failure of the hardware has resulted from accident abuse or misapplication Limitation of Liability The hardware warranty set forth in this agreement replaces all other warranties Icron Technologies Corporation expressly disclaims all other merchantability and fi...

Страница 14: ...ired or replaced item will be shipped to you at Icron Technologies Corporation s expense not later than thirty days after Icron Technologies Corporation receives the defective product Address the returned product to RMA Coordinator Icron Technologies Corporation 4664 Lougheed Highway Suite 221 Burnaby BC Canada V5C 5T5 Contacting Sales Email sales icron com Tel 1 604 638 3920 Contacting Technical ...

Страница 15: ...USB device RJ45 The Registered Jack RJ physical interface is what connects the network cabling Cat 5e to the LEX and REX unit You may use either the T568A scheme Table 1 or the T568B scheme Table 2 for cable termination as the Ranger uses all four pairs of the cable RJ45 connectors are sometimes also referred to as 8P8C connectors RJ45 Pin Positioning Table 1 T568A Wiring Table 2 T568B Wiring PIN ...

Страница 16: ...Icron Technologies Corporation 4664 Lougheed Highway Suite 221 Burnaby BC Canada V5C 5T5 Tel 1 604 638 3920 Fax 1 604 638 3930 icron com ...

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