M-7084 User Manual, Rev. A1.3 7PH-013-A13
26
1.12 Technical Support
Should you encounter any problems while using the
I-7000 and M-7000 module, and are unable to find the help
you need in this manual or on our website, please contact ICP
DAS Product Support.
Email:
Website:
http://www.icpdas.com.tw/contact_us/contact_us.html
When requesting technical support, be prepared to provide the
following information about your system:
1.
Module name and serial number: The serial number can be
found printed on the barcode label attached to the cover of
the module.
2.
Firmware version: See Sections 2.19 and 3.1 for
information regarding the command used to identify the
firmware version.
3.
Host configuration (type and operating system)
4.
If the problem is reproducible, please give full details
describing the procedure used to reproduce the problem.
5.
Any specific error messages displayed. If a dialog box
with an error message is displayed, please include the full
text of the dialog box, including the text in the title bar.
6.
If the problem involves other programs or hardware
devices, please describe the details of the problem in full.
7.
Any comments and suggestions related to the problem are
welcome.
ICP DAS will reply to your request by email within three
business days.
Содержание I-7000 Series
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