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FOR YOUR INFORMATION
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If the VE-PG3 seems to be malfunctioning, please check the followings before sending it to the service center.
1. Troubleshooting
The [PWR/MSG] LED does not light.
• The supplied AC adapter is not connected to the VE-PG3.
-> Verify that the AC adaptor is securely connected.
• The AC adapter is connected to the same AC outlet with the PC.
-> Connect the AC adapter to a different AC outlet.
The [LAN] LED on the rear panel does not light.
• The Ethernet cable is not properly connected to the VE-PG3.
-> Verify that the Ethernet cable is securely connected.
• The HUB or PC is turned OFF.
-> Turn ON the HUB or PC.
You cannot access the VE-PG3’s setting screen.
• The PC’s IP address is incorrect.
-> Set the fixed VE-PG3’s IP address after you set the VE-PG3 to default setting.
• The network part of PC’s IP address is different from the VE-PG3.
-> Set the network part of PC’s IP address to same as the VE-PG3.
• A proxy server is used for the web browser setting.
-> Set the web browser’s proxy server setting to OFF.
Click the “Tools” in the web browser menu, and then click “Internet option.”
Click the “Connections” tab, and click [LAN settings], and then confirm there is no check mark in “Automatically
detect settings” and “Use a proxy server for your LAN (These settings will not apply to dial-up on VPN connec-
tion).
The VE-PG3’s setting screen is not properly displayed.
• The javascript or cookie functions are turned OFF.
-> Set the javascript and cookie functions to ON.
• Your version of Microsoft Internet Explorer is 8 or earlier, or your browser is other than Internet Explorer.
-> Use Microsoft Internet Explorer 9 or later.
The receiving sound breaks up while operating in the Bridge's Multicast mode.
Two or more transceivers that are connected with the different VE-PG3s are transmitting at the same time.
-> Use only one VE-PG3 in the Always-on connection mode.
-> Set the Always-on connection mode to disable.