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(part
number
19K6112).
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1.
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Problem
determination
tips
Due
to
the
variety
of
hardware
and
software
combinations
that
can
be
encountered,
use
the
following
information
to
assist
you
in
problem
determination.
If
possible,
have
this
information
available
when
requesting
assistance
from
Service
Support
and
Engineering
functions.
v
Machine
type
and
model
v
Processor
or
hard
disk
upgrades
v
Failure
symptom
–
Do
diagnostics
fail?
–
What,
when,
where,
single,
or
multiple
systems?
–
Is
the
failure
repeatable?
–
Has
this
configuration
ever
worked?
–
If
it
has
been
working,
what
changes
were
made
prior
to
it
failing?
–
Is
this
the
original
reported
failure?
v
Reference/Diagnostics
version
182
Hardware
Maintenance
Manual:
xSeries
230
Models
6RY,
61Y
Содержание xSeries 230 6RY
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