Profile name
Description
Default
Collects all system information reports and
all log files from either 4 days prior, or a
maximum of 10 file entries, whichever
comes first
Performance
Troubleshoots performance-related issues
Deduplication
Troubleshoots deduplication-related issues
Basic
Collects the minimum information (small
size) and can be used for quick monitoring
of performed procedures and fast results.
Use only if asked by IBM Support.
Monitoring
Used when IBM Support requires frequent
summaries on the system's health and
behavior
Full
Collects all system information reports and
all log files in their entirety
System view
Collects system information required to
generate the system view html output
Coredump
Collects the vmcore dumps from the system
to determine the cause of a system crash
6.
Select the start and end dates to filter the report data by date range. Unless
otherwise specified by IBM Support, the end date is the day the report is
collected.
7.
Click Ok. The Service Report file is created on the ProtecTIER server and a
standard save dialog box is displayed.
8.
Click Save. The report file is saved to the selected location.
Generating a service report using the ProtecTIER Service menu
Complete this task to generate a service report on your ProtecTIER system using
the ProtecTIER Service menu.
About this task
A trained ProtecTIER specialist might request that you generate a service report
detailing the status of your ProtecTIER system. Service report files can be attached
to a support ticket and sent to a trained ProtecTIER specialist.
Note:
Only one service report can be generated per node at a time.
Procedure
1.
If you are in a single node configuration, connect a USB keyboard and
graphics-capable monitor to the server.
2.
At the localhost Login prompt, type:
ptconfig
and press
<enter>
.
3.
At the Password prompt, type:
ptconfig
and press
<enter>
The
ProtecTIER System Menu
displays:
156
IBM TS7650G Deduplication Gateway for ProtecTIER
®
: User's Guide for FSI Systems
Содержание TS7650G PROTECTIER DEDUPLICATION GATEWAY
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